1017-Could be the deciding factor on whether to subscribe or not

[Sinden]

and before anyone asks, im not going through SE to get it because the last time i put in a ticket they closed it with out responding and told me they didn't have time for it.

[Lasair_Shiorai]

Also, who has ever been hit by a door on the way out?.
I'd like to see that just once, I imagine it would be quite humorous.

I've seen it happen a couple of times. It is indeed humorous.

[CDStrife]

This is a huge problem. I have managed to get 1 character to 20. This is just ONE of the issues that is causing me to want to uninstall FF14 and not bother with it again. It looks great but it's nothing if you can't even get on to play it. Not going to waste $15 a month to be told 'Server is full, try again later'.

[Zetonegi]

They're adding and expanding servers on wednesday. The game hasn't been out for more than one week. They're already going to give you a week of extension for the trouble so in all actually you wouldn't be losing any of your trial days.

Simply put, they've known about server issues since Phase4 at the latest. Normally when a company receives information that servers are inadequate, they upgrade the servers ASAP. SE did not seeing that was 2 weeks ago and they're finally trying to upgrade the servers, now that their wallet's finally at risk. We've been shown that SE won't react to a known issue when it comes up and will instead wait for it to start actually hurting them. Both with 1.0, when people commented on a lot of the issues with 1.0 during the beta without having them addressed only to have the game flop, and now 2.0 with the servers. If this isn't fixed it could easily push someone over the edge.