We're suffering because of Labor Day weekend, respectively. SE can only yell at the people in NA who actually maintain the NA servers. I've seen some posts around with info that state Square Enix doesn't manage the NA servers, but another company that's probably calling holiday on Labor Day weekend. I'm not going to defend SE as they should have had ample time to fix this prior to the weekend, but I will cut them some slack as they have done what they can to OUR NA servers. JP doesn't have Labor Day Weekend like we do, so that's why their stuff is being fixed regularly and ours is not.