Results 1 to 4 of 4
  1. #1
    Player
    ex0r's Avatar
    Join Date
    Apr 2012
    Posts
    15
    Character
    Justin Michael
    World
    Ragnarok
    Main Class
    Marauder Lv 58

    Server full - Compensation for returning players

    Hello, I was curious, seeing as how players who were from FFXIV 1.0 and have been given 14 days to try the game, are they going to be compensated for not being able to play in the 14 days ? I've had the game installed and updated since day 1 of release, and I have been able to log on successfully once since than. I've had the last week off of work and tried for hours at a time each day only to receive the 'server full' message. The one time I was able to get on I was disconnected within a few minutes of playing, and haven't even been able to experience the game yet to find out of I want to start a sub or not.

    My question is, do you guys plan on extending the days by another week or so for those who had 14 days of free-play granted to them ? I understand that you are getting new servers at the data center this week, but that doesn't make up for an entire week of downtime for those of us who were granted the chance to play.
    (0)

  2. #2
    Player
    Oliin's Avatar
    Join Date
    Sep 2013
    Posts
    7
    Character
    Ikube D'rin
    World
    Odin
    Main Class
    Pugilist Lv 34
    I thought they were given 7 and they bumped it up to 14 since there were connection issues last week.
    (0)

  3. #3
    Player
    Malzian's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    1,223
    Character
    Kylrin Arresard
    World
    Behemoth
    Main Class
    Bard Lv 90
    Free Trial Extension

    To apologize to our loyal fans who may not have been able to login or create characters during early access and the days immediately following launch, the development and operations teams are currently considering providing all player accounts with an additional seven days to their free trials. This includes non-legacy players from 1.0, who will be given new seven-day free trials. Trial extensions will be awarded after the aforementioned server maintenance on Wednesday. Details on the trial extension, including the extension period, will be released in a separate post as soon as they have been solidified.
    (0)
    The sum of all hunt arguments over early pullers: http://goo.gl/IFT9IE

  4. #4
    Player
    Jarman's Avatar
    Join Date
    Aug 2013
    Location
    Mississippi, US
    Posts
    8
    Character
    Erik Jarman
    World
    Gilgamesh
    Main Class
    Lancer Lv 35
    I also have been unable to play for over a week now as well, all I get is Error 1017 or unable to connect to NA Servers or the lobby server has encountered a error
    (0)