Quote Originally Posted by AdrianMU View Post
As you just mentioned, A key has been shown and sent to his mail box. He tried to put it straight on to the mogstation website by using the ''add platform'' button but it said that the key was invalid.
So he went on this https://secure.square-enix.com/accou...?rgn=eu&lng=fr link, followed the steps and it worked... then he had 2 days to put the game activation key,
which he never received =/
That game activation key they want within N days is inside your/his physical copy of the game, on one of the two enclosed leaflets.
Make sure he puts it on the correct service account (the one with his characters on it, and that lists the preorder bonus items).