I'm done!

[Joeyd]

as stupid of a post many of you may think it is, to square enix they better not think this is nothing. I don't know if any of you are real business people, but less customers=less money. simple as that.

[Ecconova]

How come people who say these things never actually leave? And if they are so done why spend times on the forums of a game they don't play? If i was done I'd find a new game AND a new forum to post on, makes more sense I think.

Why, because I am interested in this subject and mmos in general. I follow mmos and the business of mmos. Square Enix is a major player and FFXIV has caught the interest of so many players. For me the interest in mmos is bigger then one game. I am also a paying customer who is a legacy and collector's edition player I am interested in seeing what will happen to FFXIV. Will I actually leave? you bet. Is it possible I could stay? Unlikely but SE could do something amazing and offer me some compensation for the mess this launch is. Make any sense to you now?

[Ecconova]

as stupid of a post many of you may think it is, to square enix they better not think this is nothing. I don't know if any of you are real business people, but less customers=less money. simple as that.

This is why I started this post, it was not just because I am pissed. I think my feeling represent 1000's of on the fence customers. You are right about less money. From what I have read SE really needs FFXIV to be a big hit, especially with an early year report of 134 million in losses.

[Ecconova]

not just thousands players my friend. They sold out 1.2 million copies of game a week before it launched and still insisted expecting 300,000 players (25%) to log in during launch. They have been robbing 75% customer of at least an amount of 30 million dollars with worry free. Game industry has no obligation or law enforcement so no one will be in trouble for what in another other industry will be called public fraud.

Not sure I would use the word "fraud" but I agree with the point you are making. Many just do not get it or see it this way.

[Reika]

I find the op's rage acceptible. It has been an ongoing issue since early access, especially for NA/EU worlds. Thats 11 days now. Some people said in general discussion to give it a week - just yesterday. Guess they cant count. They really should have had more worlds from the start. They say they didn't plan on there being this many people, but they had This precaution prior to early access, so I think they are full of it with that "we didn't expect this" claim. They expected this and didn't have the proper amount of worlds to support all they were expecting.

[Ecconova]

I really don't get the hostility. All these people must enjoy the game because if the didn't they wouldn't waste their time having temper tantrums on the forums right ?

Its unfortunate that SE dropped the ball on launch but they are working on it and compensating people appropriately. So why the hate ?

Because you can't play a video game for a couple days ? Really ? This is absurd

If it really works you up this much then you should never play a new mmo at launch. Wait 3 months and then come back ...or not.... Who cares

I never used the word hate when I started this thread. I even said I was not angry. I was trying to voice a potential huge loss in revenues for SE on how they messed up the launch. Don't forget some of us bought into the marketing of pre-order and early access that SE sold us. They already have our money and have not delivered on their promises to their customers. You would be angry if any other product did this to you like your cell phone. Why should the game industry not be held to the same standards as other business. It is because of players like you who simply take it. Your right it is a video game but that does not matter it could be a widget. How exactly is SE compensating customers who bought into early access marketing? Early access was not a gift it was a marketing tool for SE to get our money before launch.

[Ecconova]

I find the op's rage acceptible. It has been an ongoing issue since early access, especially for NA/EU worlds. Thats 11 days now. Some people said in general discussion to give it a week - just yesterday. Guess they cant count. They really should have had more worlds from the start. They say they didn't plan on there being this many people, but they had This precaution prior to early access, so I think they are full of it with that "we didn't expect this" claim. They expected this and didn't have the proper amount of worlds to support all they were expecting.

Nice link I hope SE actually reads it.

[Nasheen]

It is hard to believe they will ever get them ironed out. How long do we have to wait. I have been in dozens of mmos launches since 1996 with Meridian 59 and this is the worst. Good game but all these issues have tainted the game for thousands of patient players. With Wildstar and Elder Scrolls not far off SE had this moment to get it together and they dropped the ball.

And yet you have forgotten about the many troubles your beloved WoW endured in its early days *shrug* Maintenance days meant that you couldn't play the entire day, and often couldn't play the next day either cause of problems. Wow had a very wonky crappy launch, and a lot of features weren't in the game either (like the battleground they came almost a year later). Yet it turned out okay for that game no?

People stop shouting, I'm not defending SE here, frankly i find it very annoying that i haven't been able to play since Sunday. Especially cause i got booted from the server when i finally found a group for a dungeon. But shouting and crying isn't gonna fix it. They already stated a fix on Wednesday (or rather Tuesday as it was Wednesday for Japan but i believe that later on Tuesday for Europe and early for America). We will see how they improve the game and its issues in the upcoming month, perhaps two months.

Edit: Not saying SE didn't drop the ball here. They could have started fixing earlier, and knowing from last time during (a few years ago) SE tends not to listen to the player base during beta's but rather when the problems hit a high point. But start up issues are nothing new to MMORPG's and the shouting of quitting while you most likely won't doesn't get my sympathy. Especially not when adding the line "blizzard is gonna get my money again". Why is there need to even add that there.

[Ayrie]

Add an AFK Timer and most of the issues will be gone. Also Add a login queue of at least 1000 players possible and every single issue will be removed. I dislike the 1017 error, but if Every time I logged in I got a login queue I at least have an Idea of how long it will take.

I can alt-tab and do other things while waiting for it to finish (obviously having sound on while out of window so you will hear it log you in).

To indicate that you are going to leave before they attempt to implement a singular fix is short sighted. Honestly IMO going the new server route is short sighted and takes to long to implement. They didn't have new servers sitting around, and had to place an emergency order with whoever they use (Dell, HP, IBM... or what ever company). And those take time, Also most likely each server is not a single server, but a cluster of multiple for load balancing and the like. I remember reading in the future patch notes that there will be updates done to the server as well, but SE hasn't indicated what those are going to be for. (tried to look for the note but can't find it now like a goober)

Ultimately, To leave at this point is to soon. At least wait for the "fix" to see if it works, I just hope they open up character makes on Exodus soon so my wife can make a character on my server and I can finally start leveling my main class.

I'll chime in a little here.

Login queue: from what I've seen and can assume from the workings of the game so far, the login queue (handling you logging in, making a toon, and pulling a server list) is completely separate from the server. All server related functions (from requesting to log in, all the way to playing) are handled on another cluster. So all the login server really does is query the game server and receives this 1017 error. It cannot generate a queue because the login server has no idea when an opening occurs or even what capacity the server is running at. Shoddy coding to say the least, but this seems to be the way they coded their servers to work together.

New servers: not as hard as you'd think to implement. Most likely they have backup images of all types of game servers (login, servers, dungeon). This allows them to quickly repair a damaged or corrupted server, and in this case allows them to quickly take a server out of the box, image it, and force it into a cluster. They're also likely using virtual clustering and virtual servers, which allows them to take say 5 servers and virtually shard that cluster into 20 servers, or whatever numbers you'd like to use. That makes the baseline imaging of a new machine even easier given that the existing cluster can shift the virtual machines around as needed (or manually) to balance the load.

The "fix" here is simply that to add new hardware, usually you cannot have users online because a lot of these programs go crazy when hardware starts changing up (like plugging a new IDE drive into your computer while it is running in windows). So they schedule more than enough time to implement the changes start to finish (which is more guess work than actual science) and then go for it. The reason they chose Wednesday was to give themselves some prep time and to not disrupt the game during a US holiday. They understand a lot of people are put off by the fact that they cannot log in, but many more are enjoying their experience, and they don't want to close the doors on a big holiday. Imagine the backlash of that... like Battle.net's error 37 but over a 3-4 day weekend. It'd be the end of the world, at least on the internet.

Anyways, one more day. Good luck sweating it out! I hear exercise is a heck of a drug, try it or religion to ease your withdraw symptoms.

[Mailstrum]

It is hard to believe they will ever get them ironed out. How long do we have to wait. I have been in dozens of mmos launches since 1996 with Meridian 59 and this is the worst. Good game but all these issues have tainted the game for thousands of patient players. With Wildstar and Elder Scrolls not far off SE had this moment to get it together and they dropped the ball.

10 more hours is how long you ahve to wait. this is far from the worst so the servers are full.... thats the only issue that is here the servers are full thast a good thing means alot of poeple love the game. WoW servers were constantly crashing and infinity loot bug for the first month of the game. Aion servers where crashing for the first 2 weeks and 5 to 6 hour queues, Rift servers crashing and big 3 hour queues. So SE put a artifical cap on the servers to prevent them from crashing..... at least the servers are stable and when you get to log the sever doesnt crash. I rather Some people be able to play then no one able to play.