I'm done!

[Ayrie]

Add an AFK Timer and most of the issues will be gone. Also Add a login queue of at least 1000 players possible and every single issue will be removed. I dislike the 1017 error, but if Every time I logged in I got a login queue I at least have an Idea of how long it will take.

I can alt-tab and do other things while waiting for it to finish (obviously having sound on while out of window so you will hear it log you in).

To indicate that you are going to leave before they attempt to implement a singular fix is short sighted. Honestly IMO going the new server route is short sighted and takes to long to implement. They didn't have new servers sitting around, and had to place an emergency order with whoever they use (Dell, HP, IBM... or what ever company). And those take time, Also most likely each server is not a single server, but a cluster of multiple for load balancing and the like. I remember reading in the future patch notes that there will be updates done to the server as well, but SE hasn't indicated what those are going to be for. (tried to look for the note but can't find it now like a goober)

Ultimately, To leave at this point is to soon. At least wait for the "fix" to see if it works, I just hope they open up character makes on Exodus soon so my wife can make a character on my server and I can finally start leveling my main class.

I'll chime in a little here.

Login queue: from what I've seen and can assume from the workings of the game so far, the login queue (handling you logging in, making a toon, and pulling a server list) is completely separate from the server. All server related functions (from requesting to log in, all the way to playing) are handled on another cluster. So all the login server really does is query the game server and receives this 1017 error. It cannot generate a queue because the login server has no idea when an opening occurs or even what capacity the server is running at. Shoddy coding to say the least, but this seems to be the way they coded their servers to work together.

New servers: not as hard as you'd think to implement. Most likely they have backup images of all types of game servers (login, servers, dungeon). This allows them to quickly repair a damaged or corrupted server, and in this case allows them to quickly take a server out of the box, image it, and force it into a cluster. They're also likely using virtual clustering and virtual servers, which allows them to take say 5 servers and virtually shard that cluster into 20 servers, or whatever numbers you'd like to use. That makes the baseline imaging of a new machine even easier given that the existing cluster can shift the virtual machines around as needed (or manually) to balance the load.

The "fix" here is simply that to add new hardware, usually you cannot have users online because a lot of these programs go crazy when hardware starts changing up (like plugging a new IDE drive into your computer while it is running in windows). So they schedule more than enough time to implement the changes start to finish (which is more guess work than actual science) and then go for it. The reason they chose Wednesday was to give themselves some prep time and to not disrupt the game during a US holiday. They understand a lot of people are put off by the fact that they cannot log in, but many more are enjoying their experience, and they don't want to close the doors on a big holiday. Imagine the backlash of that... like Battle.net's error 37 but over a 3-4 day weekend. It'd be the end of the world, at least on the internet.

Anyways, one more day. Good luck sweating it out! I hear exercise is a heck of a drug, try it or religion to ease your withdraw symptoms.

[Nasheen]

I'll chime in a little here.

New servers: not as hard as you'd think to implement. Most likely they have backup images of all types of game servers (login, servers, dungeon). This allows them to quickly repair a damaged or corrupted server, and in this case allows them to quickly take a server out of the box, image it, and force it into a cluster. They're also likely using virtual clustering and virtual servers, which allows them to take say 5 servers and virtually shard that cluster into 20 servers, or whatever numbers you'd like to use. That makes the baseline imaging of a new machine even easier given that the existing cluster can shift the virtual machines around as needed (or manually) to balance the load.

You want to be careful with adding new servers to play on in the first month. It is a easy solution, but you want to avoid another Warhammer and Age of Conan. These two games where also very crowded in the early days of the launch so they added tons of new servers to handle the high demand of players. Sadly after 1 month, max 2 months most players had left the game and they where left with many ghost servers where only a hand full of players played on. And that in turn made the entire game look more deserted then it was, causing more players to leave and discourage new players to try and find a home in those games.

[Ecconova]

You want to be careful with adding new servers to play on in the first month. It is a easy solution, but you want to avoid another Warhammer and Age of Conan. These two games where also very crowded in the early days of the launch so they added tons of new servers to handle the high demand of players. Sadly after 1 month, max 2 months most players had left the game and they where left with many ghost servers where only a hand full of players played on. And that in turn made the entire game look more deserted then it was, causing more players to leave and discourage new players to try and find a home in those games.

You make a good point however denying access for a potential problem later is not a solution either. Seems to me when you get a message saying, the world is full come back later, the developers allowed more players on a server then it can handle. If SE adds more servers how will that help unless people move to another server, the servers will be still full. Seems to me they sold more tickets then the concert hall has seats. Is SE increasing the server load or just adding more servers? This is unclear to me. Having a server that is maxed then having a queue to filter them all in if they log at the same time is one thing but SE says there are to many comeback later. How is this acceptable?

[Nasheen]

You make a good point however denying access for a potential problem later is not a solution either. Seems to me when you get a message saying, the world is full come back later, the developers allowed more players on a server then it can handle. If SE adds more servers how will that help unless people move to another server, the servers will be still full. Seems to me they sold more tickets then the concert hall has seats. Is SE increasing the server load or just adding more servers? This is unclear to me. Having a server that is maxed then having a queue to filter them all in if they log at the same time is one thing but SE says there are to many comeback later. How is this acceptable?

True, but the problem is more that they don't have a AFK kicker. That would help a ton already. And they can open new servers sure, but i can understand when SE is careful with that seeing how it can lead to empty server later on. We just have to wait and see what this fix is gonna do for us all. Hopefully it solves the unable to connect problems. I believe we do get 7 free days as compensation.

[Natality]

You want to be careful with adding new servers to play on in the first month. It is a easy solution, but you want to avoid another Warhammer and Age of Conan. These two games where also very crowded in the early days of the launch so they added tons of new servers to handle the high demand of players. Sadly after 1 month, max 2 months most players had left the game and they where left with many ghost servers where only a hand full of players played on. And that in turn made the entire game look more deserted then it was, causing more players to leave and discourage new players to try and find a home in those games.

your post and Ayries you replied to state just the problem the whole team had...
IF they started with to many, what if it wasn't as sucsessful at grabbing attention, what if people were just figureing it would fail agian. and not try it, then they would of spent to much money, but instead with their way lower than expected guess, now they are having angry customers, the anger is easy to understand, we all want to play, and we all handle the frustration how ever we do. Some blow up while others are more patient.

we all just either
A) don't play and wait
B) Don't play and quit

They say they are working on it, hopefully it fixes most the problems, least to make it playable, if a few dcs happen i'd be ok, so long as can get back in lol.
it is still the first few weeks of the game, I think once they get the issues fixed, all will be forgiven lol. least by me and maybe others.

me, I'll just wait it out. The beta had me addicted. and I've told all my friends that are interested in the game,that i'll just let them know when its safe to try the game, till then, save their free days.