It's an entertainment medium. Some people will think it's amazing, some people will think it's horrible. I personally do not think think it's a great game because it does what I want it to (when I play). It captures my attention and entertains the crap out of me. Which is actually pretty surprising because I'm a D2 grind freak and usually dont give other games a chance because I'm so suited to that style of play.

Im with you on the server issues, but everyone's gonna have a different opinion on this game and they're all going to be right when you think about it.