The idea behind the game being Final Fantasy, perhaps the name is over hyped that playing the series for almost 15 years something as revolutionary as being able to play their lore online, and share the experience with other people is what makes it unique. The idea of class changing like Tactics just makes it brilliant. It's one of those games where you can over compensate for the lack of something, Too many dps and no tank? No problem! Job changed.

Also you're expecting way too much from it's initial release. They've focused more on quest and storyline content rather than gear. They've added dye's and such to change the way you look. Sure there are alot of questionable means to things but in the long run and with feedback they would sort it out. It's just a matter of time.