Collectors edition mount disappeared!

[ancientauroria]

Collectors edition mount disappeared!

Hi, i upgraded to Collectors edition and got the mount but when i clicked it i accidentally moved. now its gone from my inventory and its not in my mount page! Please Help!!!

[Caelid]

I recommend using the support center for this one, they can fix things

[ancientauroria]

i did and got a automated email saying to use forums

[Serra_Frist]

SE's great customer service at work... -_-

[ancientauroria]

yea i dont think i am ever getting that mount back. really not liking this support good game but i dont know if i could keep playing.

[ancientauroria]

bump i want this fixed!

[dastroll]

HA at least you guys got yours I still have not received my CE items....thanks SE

[ancientauroria]

at least i think its the same because i still dont have the item lol

[Alikona]

Most likely you will have to wait until the customer support center opens again and keep submitting tickets (or do online chat... or phone) until you get an answer from them. Only they can help you with this.

You were directed to these forums because their support center has today off in NA and because of the high volume of tards sending in support tickets about the login issues.

[Leylou]

Like everyone else here (I guess) Ive been sent here after trying to get support about my coeurl mount that have disappeared.

I activated all my 6 items the same way but this one is nowhere to be found. First I tought it was because I wasnt allowed to use mounts but when Ive been authorized to ride one... I realized the drama...

My Coeurl mount is missing... PLEASE HELP !