We demand an update SE! We deserve at least that. Just acknowledge there's an issue at the very least.

If the servers all needed to be taken down for an hour or two I don't think anyone would complain at this point - at least we'd have an ETA or knowledge that something is being done. And frankly, if that was the case, it would GREATLY improve the performance as all AFK'ers would be booted, enhancing server loads. Consider a reboot perhaps??