[BUG] ARC "Swiftsong" not working.

[dungeonduck]

ISP:
Time Warner Cable

Type of Internet Connection:
DSL

Internet Connection Speed:
15Mbit/s

Date & Time:
Most Recently seen happen:
~2:30PM EST Local Time (7:30PM Server) on September 2nd, 2013

Frequency:
Always
Only when changing zones

Character Name:
Anders Carlson

Race:
Elezen Male

World:
Exodus

Class/Level:
ARC (Archer) level 26
Has been happening since obtaining the ability "Swiftsong" at level 22.

Area and Coordinates:
Most Recent occurance:
Area transfer between Ul'dah - Steps of Thal => Ul'dah - Steps of Nald
Zone-in at approx. 12X, 8Y

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
~2:16AM Eorzea Time (7:30PM Server) on September 2nd, 2013

Steps:
1. Activate the "Swiftsong" ability from the far right position of hotbar 1 via click.
2. After the ability is active, it will remain active.
3. Attempt to change zones (anything that has a loading screen between areas).
4. Upon loading "Swiftsong" will not be active, but all other buffs (Protect, Well Fed, Stoneskin, etc.) will be.
5. The wording of "Swiftsong" is that it only "ends upon reuse or if enmity is generated".
6. Since I am in Ul'dah and thus not in combat, nor have I reused the ability while my screen was loading this is a bug.

[Peerlmyne]

We appreciate your submitted report concerning Swiftsong not working. Unfortunately, the amount of information provided is insufficient for us to conduct a thorough investigation of the issue and replicate the problem to resolve it.

To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) to find out what information we do need and why that information is important. There are also templates that we provide for reporting Windows errors and PS3 errors. Strict adherence to the template is not required. However, please use them as guides to clearly provide important information to us.

We look forward to receiving additional information from you, so we can further look into this error and take measures to resolve it to improve the experience of playing the game. Thank you for playing FINAL FANTASY XIV: A Realm Reborn.