Yes and no.

the ability to create a new toon is locked on all NA/EU servers currently. So... no one can "add" to the congestion.

This means they were forced to make new servers, for those millions TRYING the game new, buying now, or never able to get on in the first place. (have to create a home for them)

This isn't going to fix our problem though- an already congested server will remain that way, even if a Player limit is raised, that many more players will just log in because they have been refreshing for days trying to get in, and the congestion will remain.

AFK kick is the only way to relieve the congestion for "Really there, trying to play, and those just holding a slot"
and to finish the job off, and do it right, a World Transfer Service needs to be initiated, so those willing to leave High Congestion can leave, and lower the congestion rate to help those players, and themselves.


Without doing BOTH - the problem will only worsen as time goes by.