My Dell Inspiron L502 (Specs below in the FF System Specifications format, but to summarize NVIDIA 540M, 8 GB Ram, Windows 7 x64 Pro, Intel Core i7-2720QM CPU@2.20 GHz) keeps seizing up, to the point of not allowing alt-ctrl-del or alt-tab input to attempt to terminate the process without physically restarting the system (on about 5 occasions, it resulted in a BSOD). This occurs regularly in Haukke Manor, on chocobos, and while attempting leves. After extensive analysis (since Beta 3!) of this phenomenon, running speedfan in the background while playing this vs other games (Planetside 2, Skyrim, etc.), I do not think it is heat related, as the heat profile is largely similar (and its peak temperature/sustained high in FFXIV:ARR is lower than in other products.) Heat graph is available below for those who desire such data. I have tried running both on default Laptop (standard) and with further customization to reduce graphics load. My benchmark score for Laptop (high) was in the 8000-9000 range (differed based on attempt/other background processes/etc.) I have tried with PhysX on GPU, and with PhysX on CPU. It seems to be a problem unique to this game in my experience, and there does not seem to be a logical reason for it. The event is such that it terminates processes in such a way as to not leave a windows error code until the restart (except, of course, when it proceeds to the full bsod, in which case it is the standard bsod error code.) Memtest, chkdisk, dxdiag, and sfc /scannow all show perfectly clean.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument ####OMITTED FOR PRIVACY####
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
SYSTEM_CPU Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8086.168MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16170.520MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 679.003GB SYSTEM_FREEDISC_SPACE 106.407GB
SYSTEM_STORAGE J:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 1831.805GB SYSTEM_FREEDISC_SPACE 379.279GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 1999.563 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2047.762 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
SYSTEM_GRAPHICS_DRIVER_VERSION 8.15.0010.2342
SYSTEM_GRAPHICS_DRIVER_DATE 3/26/2011 5:17:48 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A8200CBE-AB86-4F29-9534-BB9A0C01F73E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6312
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/18/2011 9:59:46 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {451A1400-9EE2-11E1-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4526BE30-9EE2-11E1-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4526BE30-9EE2-11E1-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4526E540-9EE2-11E1-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4526E540-9EE2-11E1-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {45270C50-9EE2-11E1-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {36CEE930-E58F-11E2-8001444553540000}
SYSTEM_INPUT_NAME FF-GP1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {258F9D70-64EA-11E2-8002444553540000}
SYSTEM_INPUT_NAME Wacom Virtual Hid Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 8 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {258FC480-64EA-11E2-8004444553540000}
SYSTEM_INPUT_NAME Wacom Virtual Hid Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 8 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {259012A0-64EA-11E2-8007444553540000}
SYSTEM_INPUT_NAME Wacom Virtual Hid Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FINAL FANTASY XIV: A Realm Reborn
Windows Task Manager
Desktop
Technical Support - Post New Thread - Windows Internet Explorer
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
3ivx MPEG-4 5.0.3 (remove only)
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Advanced Audio FX Engine
Advanced Combat Tracker (remove only)
Bamboo Dock
BlackBerry Desktop Software 7.1
Adobe Help Manager
FF-GP1
Adobe® Content Viewer
Adobe Download Assistant
Adobe Widget Browser
Dell Webcam Central
Family Tree Maker 2012
FILEminimizer PDF
FileZilla Client 3.6.0.2
Guild Wars 2
Renesas Electronics USB 3.0 Host Controller Driver
CyberLink PowerDVD 9.6
Malwarebytes Anti-Malware version 1.65.1.1000
Mozilla Firefox 23.0.1 (x86 en-US)
Mozilla Maintenance Service
Canon MP Navigator EX 2.0
Neverwinter
NVIDIA Stereoscopic 3D Driver
OCCT 4.4.0
OpenAL
The DecisionTools Suite
PCSX2 - Playstation 2 Emulator
PDF Annotator 4.0.0.405
Pidgin
ResearchSoft Direct Export Helper
SpeedFan (remove only)
Fable - The Lost Chapters
Sins of a Solar Empire: Rebellion
PlanetSide 2
Scribblenauts Unlimited
The Elder Scrolls III: Morrowind
The Elder Scrolls IV: Oblivion
Neverwinter Nights 2: Platinum
Spellforce: Platinum Edition
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The Elder Scrolls V: Skyrim
Sid Meier's Civilization V
VBA Password Bypasser by Thegrideon Software
VLC media player 2.0.1
WebTablet IE Plugin
WebTablet FB Plugin
WebTablet Netscape Plugin
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Steam
Microsoft_VC90_CRT_x86
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Windows Live Movie Maker
Family Tree Maker 2012
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Junk Mail filter update
Windows Live SOXE Definitions
High-Definition Video Playback
Geeks3D FurMark 1.11.0
Java(TM) 6 Update 31
Java 7 Update 25
Windows Live Mesh ActiveX Control for Remote Connections
bl
FINAL FANTASY XIV - A Realm Reborn
J2SE Runtime Environment 5.0 Update 12
NVIDIA PhysX
Windows Live Photo Gallery
Windows Live Photo Gallery
MySQL Connector J
SyncUP
Java Auto Updater
Skype™ 6.6
Messenger Companion
Renesas Electronics USB 3.0 Host Controller Driver
Windows Live UX Platform Language Pack
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft_VC90_MFC_x86
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Windows Live SOXE
Bamboo Dock
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Apple Software Update
Windows Live Messenger Companion Core
Windows Live Messenger
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
muvee Plugin 1.0
Microsoft Visual C++ 2005 Redistributable
Windows Live PIMT Platform
EndNote X6
AccelerometerP11
Mesh Runtime
MSVCRT
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Microsoft_VC80_CRT_x86
Windows Live Movie Maker
Google Earth
Adobe Download Assistant
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Windows Live Mail
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calibre
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SRWare Iron version 24.0.1350.0
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PlayReady PC Runtime x86
Apple Application Support
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MSVCRT_amd64
Windows Live Photo Common
Windows Live Communications Platform
SyncUP
Windows Live Writer Resources
Windows Live Mesh
D3DX10
Windows Media Encoder 9 Series
Microsoft WSE 3.0 Runtime
BlackBerry Device Software v6.0.0 for the BlackBerry 9330 smartphone
Google Talk Plugin
Windows Live Messenger
Adobe Widget Browser
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Consumer In-Home Service Agreement
Drag 'n Drop for PowerPoint
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Nero 10 Movie ThemePack Basic
Intel(R) Wireless Display
Intel(R) Control Center
Windows Live Essentials
MySQL Workbench 5.2 CE
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe 00001490
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe 0000128C
C:\Program Files (x86)\Cyberlink\Shared files\brs.exe 0000127C
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE 00001614
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\ComUpdatus.exe 00000BB8
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 00001298
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe 0000100C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001788
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 000016A8