Could you provide this forum and any other forum people have been complaining in with a link to your plans on how your going to remedy the situation? A little communication goes a long way.

I realize people make mistakes but when there is confusion leading the way it does no good and just enrages people further. You can cut the tension with a knife in here.

PLEASE COMMUNICATE WITH US, we are your salary and your fanbase for the next ten years.

Please pin an link to the upcoming solution to all the problem in every forum so people can stop complaining and start thanking you for talking to them.

If there has been a communication already could someone provide a link to it?

Bump this if you agree with it.