I login and when the Menu that shows "Start,Opening cinematic, Config, etc" shows, it shows start greyed out 4 out of 5 times. It also won't load my NA character when I do get in, and only shows JP servers. I'm beyond frustrated, every single day since I paid for my collector's edition, I've had countless problems, being a working man that can only play a few hours a day, I can't play at all. It's getting ridiculous.