Don't flame him because Op is totally right. Stupid things like asking does he know what paragraphs are.... The truth of the matter is I was lucky enough to get in early on most days, but apart from the that had no chance of getting in the last three days. It's totally unacceptable. Yes I've played MMO's years and yes I know they can be buggy but not this bad into the launch, it's so poor and they had multiple occasions to stress their servers. The response SE give to these matters are more irritating then informational. And just because he is rightfully annoyed about it you feel the need to abuse him and back SE up, I understand that the issue can't be resolved quickly until they find a fix. But you can't ignore how much interruption they have caused either. They need to announce exactly where they stand with it or what to expect, so people aren't wasting hours trying to log in.