/doubt Login Failures

[whoopeeragon]

Like many others - no, like everyone - I have encountered difficulties logging into the game. I have had 1017, 3102, 90000, 2002, 5006 errors time and time again in the past week. I have had lobby errors, start button grayed out, 1017 before character selection, "Unable to update NA/EU list", and 1017 after getting into a queue. I get 90k errors in game, get booted to character selection screen, and have to sit the whole process again.

However, in the end, I have always managed to get in. That speaks volumes on those who persistently say they cannot log in for 10+ hours. During NA peak times , at which I am at school (GMT +10 area here) and have to resort to my laptop, I manually have to click (no NUM-0) to get to the login screen. I do not have the advantage of fast spam of NUM-0 as those with a real keyboard do. However, after ten to thirty minutes of persistent clicking, I always, ALWAYS end up getting into the game. At most, I have experienced a wait time of one hour, but nonetheless, I STILL GOT IN.

That leaves me doubtful of the large vocal complaints about being impossible to log in even after a few hours. If you really wanted to login, there is nothing stopping you asides from your own will to actually get in. If you were constantly trying to get in for ten hours, you should be in far earlier than I who was only clicking my way through ten-thirty minutes. That gives me the conclusion that you only click on it every hour or so (exaggeration), and then call it a lost cause, because there is no way that you cannot be able to get into the game with persistence.

If you really wanted to play, you would not come to the forums to whinge and insult one another and SE. You should be attempting your utmost to enter the game through sheer persistence. If you do come to the forums, then I call you out for not being truly eager to play the game.

This post seeks to merely point out the hypocrisy in a certain segment of the community's behaviour and attitude towards a similar problem for everyone

This post does not seek to imply a bias on/provide an opinion on:
- the manner at which SE has handled the process
- the length of period for which this has occurred and consequences
- the decisions and communication SE have had with the community
- the function of systems in place for the game
- anything which has not been explicitly stated in the post

[Tsunenori]

I'll agree that some are likely exaggerating in order to fully express their frustration, but I'm not going to blame people for feeling upset that they can't come home from work or school and have a relaxing evening on the game without first enduring the 1017 gauntlet. If you're tired and grumpy, have a family to spend time with or schoolwork to do, maybe an early day at work, who wants to spend time spamming the login buttons?

No matter though, this week it is supposed to get sorted. Here's hoping.

Edit: auto-correct is messing with my words.

[Mikes]

Logic: I got in, therefore everyone complaining about not being able to get in are wrong.

[Yurimi]

Perhaps you are lucky and perhaps they are exaggerating but I do know that yesterday was my first time experiencing this happened so not so upset over it and I did indeed losing 7-8hrs between unable to update the server lists for a majority of the time with the occasional 30-45min of spamming X to get 1017 and then the 2 or 3 times where it 1017 booted me out of queue but I did not do 8hrs straight was more 3hrs here 2hrs there 3 hrs later in the evening because sitting staring at a screen that long just seems silly.

[whoopeeragon]

I'll agree that some are likely exaggerating in order to fully express their frustration, but I'm not going to blame people for feeling upset that they can't come home from work or school and have a relaxing evening on the game without first enduring the 1017 gauntlet. If you're tired and grumpy, have a family to spend time with or schoolwork to do, maybe an early day at work, who wants to spend time spamming the login buttons?

I understand that, and agree. I myself have gotten upset and when I finally do get in-game, I let loose the juice and a string of profanities in my FC/LS chats. People are perfectly entitled to being upset on this issue. What I don't like seeing is the persistent complaints of being unable to login to the game after hours on end of attempting to log in. People who are tired, grumpy, have family etc. wouldn't typically attempt to login to the game after being faced with these errors. It's those who apparently do continue to attempt to login but see no results and then form a complaint which erks me, because it is next to impossible.

Logic: I got in, therefore everyone complaining about not being able to get in are wrong.

Logic: If I get the same errors as you, as everyone, and yet be able to log in after persistent attempts, then perhaps you are not being persistent enough and being an attention-seeker.

Perhaps you are lucky and perhaps they are exaggerating but I do know that yesterday was my first time experiencing this happened so not so upset over it and I did indeed losing 7-8hrs between unable to update the server lists for a majority of the time with the occasional 30-45min of spamming X to get 1017 and then the 2 or 3 times where it 1017 booted me out of queue but I did not do 8hrs straight was more 3hrs here 2hrs there 3 hrs later in the evening because sitting staring at a screen that long just seems silly.

I must be one lucky son of a bitch to be able to get in constantly after being dced, peak hours times, moving classes and buildings, all from early launch to now. I'm sure Lady Luck can't favour me that much.

I myself recently experienced the 90k boot out of the server due to instances. Typically, I also realised rebooting the game whenever the NA/EU servers don't appear over and over til they DO appear normally fixes the issue for me, so when they don't appear, I merely restart the client. However, I understand your pain and respect your views.

Ive tried an hour straight to log in numerous times spamming and it does not work for me. Just because your method works for you, does not mean it works for everyone.

My methods involve clicking Start, my service account, my character, OK and the occasionally Exit button. I'm sure it's not different from anyone elses.

[Mikes]

Ive tried an hour straight to log in numerous times spamming and it does not work for me. Just because your method works for you, does not mean it works for everyone.

[Tsunenori]

People who are tired, grumpy, have family etc. wouldn't typically attempt to login to the game after being faced with these errors.

This is true, and it's something I thought about as I was writing it. Generally if I find myself unable to get in after 30 minutes or so I'll come back while later, because there's really no point in hammering away at it if I have other things to do. Normally I get in within 10-15 minutes of trying at peak hours, despite being on Excalibur, but maybe I've been lucky. Any stories about spending many hours trying to log in this past weekend though, and today too, I'll go ahead and say I believe fully what with so many people being home for the holiday weekend in North America. It's been rough to say the least.

[EasyFox]

Well hopefully the upcoming maintenance is gonna sort it all. (and then we can all find something else to argue and complain about)

[Shaone]

"It didn't happen to me so I doubt that it happened to you."

Login for me these last few days has been like a lottery spawned NM with a high drop rate. Except you really don't want the drop it awards, even if it NPCs for 90k.

Yes, persistence gets you in, but unfortunately for me my play windows are fairly short most nights (1-2 hours), it might not get me in during my window.

[whoopeeragon]

This is true, and it's something I thought about as I was writing it. Generally if I find myself unable to get in after 30 minutes or so I'll come back while later, because there's really no point in hammering away at it if I have other things to do. Normally I get in within 10-15 minutes of trying at peak hours, despite being on Excalibur, but maybe I've been lucky. Any stories about spending many hours trying to log in this past weekend though, and today too, I'll go ahead and say I believe fully what with so many people being home for the holiday weekend in North America. It's been rough to say the least.

It's been a rough week for sure. I've suffered from it as well as said before, but I see the light at the end of the tunnel. I just hope it doesn't dim.

"It didn't happen to me so I doubt that it happened to you."

Login for me these last few days has been like a lottery spawned NM with a high drop rate. Except you really don't want the drop it awards, even if it NPCs for 90k.

Yes, persistence gets you in, but unfortunately for me my play windows are fairly short most nights (1-2 hours), it might not get me in during my window.

I can understand that, but nor do I think you attempted to persistently login for the grievous 3-10 hours many of our forum participants apparently obtain? It's an issue which will hopefully be resolved, but I would rather much see the community be much fairer and honest.