What do you think?

[Yoseph]

Especially as its their third foray into an MMO launch right?

SE did very poorly when they planned the hardware set up on this game. They could have reacted quickly and had a dozen servers overnight and cured the problem to show that they really wanted this game to succeed, instead of letting us go through a holiday weekend playing click the button.

The games Cue is non existent. Ive tried for hours trying to get in game, every minute, on 3 different worlds, and not 1 time got into a que. The Cue system is broken. Then, the next morning, I get into a que, with 2 players ahead of me. Whats up with that? They have people who are parked in the game for days now, I see them standing all over, never moving. SE can detect accounts logged in over 24 hours,auto kick the bulk of them so the rest of us can play. It is not reasonable that those people are actually playing for 24 hour straight, SE just ignores the problem.

[Namko]

snip

I'm the director of a media company. Occasionally we F up. Some clients want the entire invoice written off while others are happy for us to write off only the portion that went wrong. You fall under the latter group and are probably very easy to work with, both sides are happy. With the former, you have to make projections on potential profit/loss. The Japanese are renowned for their business projections. They know they have created video game crack. Hence the 7 day offer. They may go back and recalculate after Wed and offer 30 days. But again, I wouldn't say 7 days is generous. It's really the minimum. Problem is they gave a number too early, better they just say compensation will be offered, please look forward to this.