Quote Originally Posted by AridElf View Post
snip
I'm the director of a media company. Occasionally we F up. Some clients want the entire invoice written off while others are happy for us to write off only the portion that went wrong. You fall under the latter group and are probably very easy to work with, both sides are happy. With the former, you have to make projections on potential profit/loss. The Japanese are renowned for their business projections. They know they have created video game crack. Hence the 7 day offer. They may go back and recalculate after Wed and offer 30 days. But again, I wouldn't say 7 days is generous. It's really the minimum. Problem is they gave a number too early, better they just say compensation will be offered, please look forward to this.