What do you think?

[Briegg]

Yes, that majority of the server issues should be fixed within the next two days.

So you'll get seven free days to make up for the couple of days you couldn't play before.

General side notes*
I don't count early access days since it was before official release.

You may have pre-ordered to get early access but you didn't pay any extra for it so no you did not "pay for early access"

Potato

And if you think you should deserve something special because you couldn't play the first days it came out..get over yourself

just general notes, not pointed at anyone inparticular

[Yoseph]

Damage was already done. SE should have had a dozen new servers ready to open immediately on release, and more within 24/28 hours, depending on the sales/server load.

This is not uncommon in the MMO world.

[Namko]

Damage was already done. SE should have had a dozen new servers ready to open immediately on release, and more within 24/28 hours, depending on the sales/server load.

This is not uncommon in the MMO world.

Especially as its their third foray into an MMO launch right?

Still, of course it will all come together. Hopefully gamers will return once it's sorted.

[Ilenya]

Game goes live on the 27th. EA started on the 24th (I think?). A week after launch (plus a day for maintenance) the servers are worked on in an attempt to fix te issues. Then they offer a week (Hoping for a server transfer, but I'm wondering what that'll do for legacy characters) free in compensation.

Seems fair to me.

[Cairn]

If people able to log in to the game without much trouble after 4th September, I think 7 days free is fair enough.

[Galione]

Every time I see this topic beaten like a dead horse I only see this in the OP's

[Lafarion]

It's better than nothing. +1 free server transfer.

[Zehira]

Mmm, I agree!

[AridElf]

We had a hard 7 days and we get an additional 7 days for free, how is that anything but fair? In fact it's generous, considering how selfish people are being.

What bothers me more is that it's currently 6:19am in the earliest part of the NA region and my server is still full, what the hell? I'd like to actually play the game too..

I think that if you can be a proven afk-wh*re that's left your character logged in overnight (don't ask how I'm not claiming to be an IT technician like many others) then you shouldn't be awarded this free time. Most of us are paying for the game too and we have a right to our fair share of time on it.

[Namko]

snip

I'm the director of a media company. Occasionally we F up. Some clients want the entire invoice written off while others are happy for us to write off only the portion that went wrong. You fall under the latter group and are probably very easy to work with, both sides are happy. With the former, you have to make projections on potential profit/loss. The Japanese are renowned for their business projections. They know they have created video game crack. Hence the 7 day offer. They may go back and recalculate after Wed and offer 30 days. But again, I wouldn't say 7 days is generous. It's really the minimum. Problem is they gave a number too early, better they just say compensation will be offered, please look forward to this.