While the current situation is indeed frustrating, unless this is your first MMO launch ever, most people with any level of sense knew this was coming. Endwalker launch still pales in comparison to other expansion launches for other games.
This, SE did something no other gaming company has done before, sold out digital copies. That had to be a good indication that the game was going to get hammered.No. The problem is a failure to prepare for the capacity of people who want to play. You're trying to avoid placing the blame squarely where it belongs.
Square-Enix was not prepared.
The game is awesome. It plays incredibly well, a much more finished product than any other mmo I've played at launch. There's no glitchy pathing, holes in the world, bugged quests/mobs - that's a testament to the production team and QA.
However - they have completely failed on the back end. Duty servers & Realm servers not capable of the load. Login servers not capable of handling a queue - You're 142 in line.... you're 135 in line... world full (or connection to server lost)
Their account management systems have been a nightmare - multiple account creation pages - from the actual SE site, to the SE Store Site, to the Forums to the mogstation - codes and email delays -
This isn't the customer's doing. You can't write this off as a result of their product being too popular.
It's simply a failure in preparation.
And the funny part, is that other people out there, think that FF14 is not killing WoW.....
Well said.No. The problem is a failure to prepare for the capacity of people who want to play. You're trying to avoid placing the blame squarely where it belongs.
Square-Enix was not prepared.
The game is awesome. It plays incredibly well, a much more finished product than any other mmo I've played at launch. There's no glitchy pathing, holes in the world, bugged quests/mobs - that's a testament to the production team and QA.
However - they have completely failed on the back end. Duty servers & Realm servers not capable of the load. Login servers not capable of handling a queue - You're 142 in line.... you're 135 in line... world full (or connection to server lost)
Their account management systems have been a nightmare - multiple account creation pages - from the actual SE site, to the SE Store Site, to the Forums to the mogstation - codes and email delays -
This isn't the customer's doing. You can't write this off as a result of their product being too popular.
It's simply a failure in preparation.![]()
That's cool and all; but last I checked the money for a sub and the expansion came out of my bank account already. Instant gratification is kind of expected when you pay for something.
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