While the current situation is indeed frustrating, unless this is your first MMO launch ever, most people with any level of sense knew this was coming. Endwalker launch still pales in comparison to other expansion launches for other games.
It's been said before, but I'll say it again. If your game's worst problem is too many people are trying to play it at the same time, you're doing a damn good job. Anyone who is going to quit altogether because they can't play right this second is better off elsewhere. I'd personally rather not play with them anyway as they're the same kinds of people who ragequit dungeons because they died once or twice.
Last edited by Srivastra; 09-02-2013 at 04:33 PM.
This. I have seen enough of those people working in customer service at a store back in the day. Whining for the sake of whining. The devs are communicating and apologizing left and right, telling us what the problem is and which steps they are taking, what do they want more? They were very aware that this would happen and warned us days before. Server blades are almost impossible to get since at least March of this year and this influx of people started in Summer, so there.It's been said before, but I'll say it again. If your game's worst problem is too many people are trying to play it at the same time, you're doing a damn good job. Anyone who is going to quit altogether because they can't play right this second is better off elsewhere. I'd personally rather not play with them anyway as they're the same kinds of people who ragequit dungeons because they died once or twice.
Instant gratification syndrome is something that came to pass because parents didn't teach their children boundaries for snotty behaviour. Very rampant in more wealthy countries.
If people are gonna jump ship after 1 week, chances are they aren't the type of players they want playing their game anyway and probably wouldn't last more than a few months.
Better to have the servers packed at launch then to add too many server and have them become ghost towns six months down the road. Not being able to get in just makes people want to get in even more, despite their protests. This is just the initial zerg of players who are trying out the game, and a lot of these people won't be around in the near future anyway. I think these days there's a large crowd of players who, deep down inside, are addicted to the genre but bored of it. They'll play the crap out of a MMO and then complain there is nothing to do, quitting and moving on to the next big thing. Nothing wrong with that--it's hard to devote thousands of hours to one game when there are so many out there.
Why couldn't you complain about the complainers in one of the other 100 threads started about it?I just want to say this; You DO realize that this problem is a result of an overwhelming number of people trying to play, right? That the game is just WAY more popular than they expected? You can't increase server capacity overnight, have a little patience. It's only been a week since official launch, and they're implementing the first big fix on it tomorrow.
No need to get riled up just because you can't play right now.
You know what would happen if they removed the restrictions? The servers would go haywire, and then NO ONE would play, just like BEFORE they implemented the restrictions.
So please, calm down, take a deep breath, find some other hobby while you wait. It isn't the end of the world, and your money isn't wasted. The game will be there and ready when the fixes are done.
Thank you.
No. The problem is a failure to prepare for the capacity of people who want to play. You're trying to avoid placing the blame squarely where it belongs.
Square-Enix was not prepared.
The game is awesome. It plays incredibly well, a much more finished product than any other mmo I've played at launch. There's no glitchy pathing, holes in the world, bugged quests/mobs - that's a testament to the production team and QA.
However - they have completely failed on the back end. Duty servers & Realm servers not capable of the load. Login servers not capable of handling a queue - You're 142 in line.... you're 135 in line... world full (or connection to server lost)
Their account management systems have been a nightmare - multiple account creation pages - from the actual SE site, to the SE Store Site, to the Forums to the mogstation - codes and email delays -
This isn't the customer's doing. You can't write this off as a result of their product being too popular.
It's simply a failure in preparation.
Well unlike other MMO's it was very hard to predict how popular this game would be. Pre-Order sales ain't enough to go on. The fact that this was a previous MMO means that all the 1.0 players have been re-invited with free game time they don't even have to be active players just people who picked up FF14 1.0 at some point. That alone could stand to be 500,000 - 1,000,000 + people. yet on the other side of the coin none could of came back and they would be dealing with new players only.
At some point Square had to sit down and reach a middle-ground with predicted sales and returning players. Obviously they got it wrong but there's no sense dwelling on it. There planning to fix it and compensate by wednesday. If they fail to get it sorted then, well by all means scream the forums down.
All of the problems you've listed there aside from the account management system with multiple account creation pages are all server congestion related problems. As you rightly say, they're not capable of handling the load. Normally the way to deal with that is to spread the load across more servers. However, that's the one thing they cannot do. Spread the load across more servers. They've not been able to procure more servers due to the global semiconductor shortage that's impacted many electronics manufacturers.No. The problem is a failure to prepare for the capacity of people who want to play. You're trying to avoid placing the blame squarely where it belongs.
Square-Enix was not prepared.
The game is awesome. It plays incredibly well, a much more finished product than any other mmo I've played at launch. There's no glitchy pathing, holes in the world, bugged quests/mobs - that's a testament to the production team and QA.
However - they have completely failed on the back end. Duty servers & Realm servers not capable of the load. Login servers not capable of handling a queue - You're 142 in line.... you're 135 in line... world full (or connection to server lost)
Their account management systems have been a nightmare - multiple account creation pages - from the actual SE site, to the SE Store Site, to the Forums to the mogstation - codes and email delays -
This isn't the customer's doing. You can't write this off as a result of their product being too popular.
It's simply a failure in preparation.
Where the blame belongs is on that issue.
I'm not sure what better solution there is that doesn't exclude people from playing the game. Sadly, it's not as if they can use use "any old server" either as I expect there are certain specifications they need to work to for stability and compatibility.
If people have a better solution, then for sure, I'm game for them posting them and making something constructive out of this. But this really seems to be the crux of the issue and why people can't get in.
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