Petition On SE trail time

[Kheni]

haven't u notice they been doing stuff for us by telling us we are sorry your having these issues it not you other people are having this issue and there waiting patiently
well really how do you know did you actually call and talk to those Thousands to hundred Thousand of people no so don't pull crap like this on us you need to know this should have been well informed that you should have added more servers since this game was already pre order years in advance but your screwing us around and pulling the rope around our neck leading us this is a small issue this is a HUDGE issue.

My question is what are you going to do for your customers who getting the 30 days free to play and it is taking our days away why you are having this issue is other people have same idea as me we deserve something why you correct this issue I willing to start a petition and post it on the forums about offering your customer compensation since your company has wasted our times when u made millions on millions from game sales from store and digital download of games that have cause this customer service value to fall down along with other experience see that your customer service chat has also problems and provides your customer information like credit card and personal information to people by mistake.

Alot of these people even myself that we demand something for a issue you have not correct and will be having issues for the following weeks and days maybe months I know your company stated that you would stop the game before you turn it to free to play but you know what it looks like it will be leading that way since this is having issues will alot of errors place on your game should have been tested out more then anything bugs glitchs logging issues do something about this SE


please respond with that you think they should stop our trail time from expiring since they are having issue

[astrahelix]

haven't u notice they been doing stuff for us by telling us we are sorry your having these issues it not you other people are having this issue and there waiting patiently
well really how do you know did you actually call and talk to those Thousands to hundred Thousand of people no so don't pull crap like this on us you need to know this should have been well informed that you should have added more servers since this game was already pre order years in advance but your screwing us around and pulling the rope around our neck leading us this is a small issue this is a HUDGE issue.

My question is what are you going to do for your customers who getting the 30 days free to play and it is taking our days away why you are having this issue is other people have same idea as me we deserve something why you correct this issue I willing to start a petition and post it on the forums about offering your customer compensation since your company has wasted our times when u made millions on millions from game sales from store and digital download of games that have cause this customer service value to fall down along with other experience see that your customer service chat has also problems and provides your customer information like credit card and personal information to people by mistake.

Alot of these people even myself that we demand something for a issue you have not correct and will be having issues for the following weeks and days maybe months I know your company stated that you would stop the game before you turn it to free to play but you know what it looks like it will be leading that way since this is having issues will alot of errors place on your game should have been tested out more then anything bugs glitchs logging issues do something about this SE


please respond with that you think they should stop our trail time from expiring since they are having issue

http://forum.square-enix.com/ffxiv/t...taku-Weighs-In.

[Arminus]

They're "considering" adding 7 days after the server fix. Or if you want to look at it another way, they're considering resetting everyone's trial period back to the default 30 days after the server fix. But as i've said elsewhere, resetting the trail time to the default, when people haven't been able to play anyway, doesn't really do anything to address the frustration and wasted time that people have had to endure during those 7 days.

[Kheni]

Ya completely understand but there here say not saying they will why i started this petition why I know everyone who views this needs to put something saying that we agree that we should have them stop our trail period from using up because this itself is wat some of us players are waiting for and we paid for something that is not working yet and we don't our free time from being wasted

[Arminus]

Personally I think that the trial period days should not have ticked down at all since day 1, because they were having issues since day 1 and realized it immediately. At that point they should have stopped all deduction of days from that timer. That way they could have given actual compensation that was added on to the trial days that we should have had in the first place (should have had to use on actual play time, not failed server connection attempts).

[DragonHunterG]

and in the U.S., they release this game during a long holiday weekend for a lot of people. timing for this couldn't be any worse in my opinion.

[Kheni]

i agree 100% this a hudge holiday we want to play a game we like

and in the U.S., they release this game during a long holiday weekend for a lot of people. timing for this couldn't be any worse in my opinion.