I have been registered for ffxiv since 2011, and recently bought a hard copy of a realm reborn for the ps3. I bought 2 copies fr the 30 day subscriptions, registered them both (as well as having 13 days still on my account from my last playthrough) and managed to play for 24 hours.
The next day I went to log in and i get the message
"no valid or active service account is available to play ffxiv
in order to play ffxiv, you must first purchase the disital download from the psn or register product code"

Not only have a registered my codes on both the mog station, and the square site (and received my preorder gear in game), it is saying i need to again?

I dont know if i am being a typical blonde and missing something, but when i pay $140, i kind of expect to play, not watch my subscription days go down without being able to access.

Ive tried square support, 3 times theyve cancelled my ticket due to congestion from so many issues.

Help the poor girl out, shes going crazy here!!!!