Windows client crashes

[Galliano]

Posting this here from another thread for more visibility.

I get constant crashes here. Not only does the game crash but it locks up my whole computer with a loud buzzing sound then the whole thing shuts down, this usually happens within minutes of logging in, but sometimes I can play for a short while. I've tried the newest drivers, beta drivers and older drivers and always the same thing. I've cleaned inside my case and reseated components, I've done fresh installs of the OS and the game and I've even blocked windows updates after a clean install to see if that might have been the problem and still the same thing happens. I've disconnected all other devices from my PC and I have nothing else installed except for the drivers and ARR.

As others have said The alpha and beta went smoothly and apart from server issues so did early access. This seems to have arisen since an update a few weeks ago however for a short while I didn't receive any crashes; but now they are back as bad as they were originally.

GTX 570 (stock) GPU
AMD Phenom II X4 955 Black Edition CPU
Corsair Vengeance 8GB RAM
Corsair TX 750 PSU
SanDisk 120GB SSD
Windows 7 Home Basic x64

[CaptainRAMBO]

i am having the same problem and its not due to alt-tabbing it just randomly happens. any fixes yet?

[Bottlez]

I had the same problem as described by others in this thread and I FIXED it! At first my game would lock up and crash whenever I alt tabbed. Then it started to crash even when I was just playing and didn't alt tab. Then my computer started shutting off and not turning on for a few minutes after. My problem kept getting worse and worse as time went on. I ran many hardware checks on my computer and found all the components seemed to be working fine.

However, when I looked up my power supply unit model number the Thermaltake TR2 600NL2NC, I found that it was a defective model and was known to cause problems like I was having. Anyway, I went and bought a Corsair psu and installed it. I have not disconnected/crashed/or had my computer shutdown while playing FFXIV.

The morale of the story guys: Check your hardware. It seems to be a very select part of the population having these types of problems and if it was a program problem a lot more people would be having the same issues. I also noticed that my friend who had the exact same rig as me minus the power supply didn't have any of my issues.


I hope this helps, Cheers!