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  1. #1
    Player
    bestbetter's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Satch Malone
    World
    Malboro
    Main Class
    Marauder Lv 1

    Game acts like I dont have an account

    I cant log into game at all, It says I need to register(again). When I try to register it says my code is already being used. I played at early access, now I cant get into game at all. Somehow I deleted game from my computer trying to gain entry to game from the download site. I opened a ticket earlier, thinking about having my credit card company pull back the funds...
    (0)

  2. #2
    Player
    Chiren08's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    5
    Character
    Salira Rei'ko
    World
    Coeurl
    Main Class
    Arcanist Lv 21
    I just had this same problem...Browsed around SE support articles and found something that worked for me, so maybe it'll help you too! I got the digital download so I got an email with my order number and serial number. That email had a link to a site (www.findmyorder.com) and if you enter the email your order confirmation was sent to and the last 5 digits of the card you used, I found my registration code that way and was able to try to play again...still getting the 1017 code. There were other instructions if you got a physical copy though, I could look for that article again if you needed. Hope that helps!
    (0)

  3. #3
    Player
    Amunian's Avatar
    Join Date
    Aug 2013
    Posts
    9
    Character
    Ul Khaine
    World
    Malboro
    Main Class
    Marauder Lv 18
    I dealt with this for 3 days man it was awful and getting tech support from SE was slow with the massive volume of problems they are dealing with all I can say is stick with it try and get email support from SE and don't get frustrated.
    (0)

  4. #4
    Player
    bestbetter's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Satch Malone
    World
    Malboro
    Main Class
    Marauder Lv 1

    Fixed

    Apparently the first code I used was only for the pre-launch. I ended up re-registering with another code I had for after the official launch. This is the worst game launch I have ever had. Many issues to say the least...
    (0)
    Last edited by bestbetter; 09-02-2013 at 01:51 PM.