I tried purchasing the 180days subscription fee in order for me to get the eye mount and other bonus freebies, my payment got accepted but it said that i wont be charged because i still have a few days in my account.

Why do others have the bonus items already? I tried purchasing mine, and the email sent to me was this:


Thank you for using the Square Enix Account Management System.
This e-mail has been sent to inform you that payment for FINAL FANTASY XIV: A Realm Reborn has been successfully completed for your account. For more details, please login to the Square Enix Account Management System.

Date: 09/02/2013
Service Account Name: FINAL FANTASY XIV 2
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Services: Standard
Payment Method: Credit Card/Debit Card
Billing Cycle: 180 days
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Payment Amount: USD 0.00
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To confirm the details of your service account, please proceed to the FINAL FANTASY XIV: Mog Station.

If you did not request this e-mail, please direct all inquiries to the Square Enix Support Center.
This e-mail has been sent automatically. Any e-mails sent to this address will not be answered.



it says the paid amount is = 0$ which means i did not get billed for my 180days subscription because i still have my 30days free from my collector's edition.


how did others load up their acct and get their bonus mounts?