Quote Originally Posted by viridius View Post
it's just a game
It's a product and a service. Yes, it's in the form of a game, but people who did pay for the game to play it at that time of purchase are justified in their frustration. Despite having 30 days free with purchase, it doesn't change the fact that these issues are causing loyal players a bit of grief. Even free to play games take this stuff a bit more seriously.

Now, do people deserve an entire 30 days free on top of what's been given? No, probably not. SE made a good call with the week compensation, but to blow off everyone's concern because it's "just a game" is a bit narrow minded. Fact is, people DID pay for the game, people ARE waiting for it, and people ARE entitled to be able to play when it is ADVERTISED that they would be able to.

That being said, it's still the beginning and we all do just need to bear with it.