Can't Login - Compensation

[Synol]

So, technically you haven't lost any time then. You sitting at the computer mashing the "0" key to try and get in--knowing that they're having these issues is your choice.
If you want to demand something more than what you've been given and SE replies with a picture of Yoshi giving you the middle finger and flat out telling you "No, not gonna happen, quit whining," I believe you can complain at that point.

See this guy lets nothing get in the way of his stupidity. You paid for 30 days of service. If you don't get 30 days of service you didn't get what you paid for.