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  1. #1
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    Aug 2013
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    Your comments are uncalled for, and basically waste of forum space. If you are going to act like a child why dont you just get a refund and be on your way. http://forum.square-enix.com/ffxiv/threads/73680 http://www.reddit.com/r/ffxiv/commen...e_days/cbz520t

    read those if you are still not happy i suggest you get a refund and get a clue while you are at it. WoW's launch was among the worst in MMO history. A month of server crashes, unable to log in, and infinite loot bug. Really wow is your comparison.
    (1)

  2. #2
    Player
    Delrosa's Avatar
    Join Date
    Sep 2013
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    17
    Character
    Delrosa Voidbringer
    World
    Sargatanas
    Main Class
    Goldsmith Lv 33
    Quote Originally Posted by Mailstrum View Post
    Your comments are uncalled for, and basically waste of forum space. If you are going to act like a child why dont you just get a refund and be on your way. http://forum.square-enix.com/ffxiv/threads/73680 http://www.reddit.com/r/ffxiv/commen...e_days/cbz520t

    read those if you are still not happy i suggest you get a refund and get a clue while you are at it. WoW's launch was among the worst in MMO history. A month of server crashes, unable to log in, and infinite loot bug. Really wow is your comparison.
    Please do explain to me how exactly I get a refund because I would love to. I already tried to cancel my account but of course the account management site told me it was down for maintenance. Also before you say take it back I bought the digital download but even if I did buy a physical copy a lot of stores do not give refunds on opened pc games thanks to pirating. The best most people could hope for is to exchange it for a fresh copy that they can't log into.
    (0)

  3. #3
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    Aug 2013
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    Quote Originally Posted by Delrosa View Post
    Please do explain to me how exactly I get a refund because I would love to. I already tried to cancel my account but of course the account management site told me it was down for maintenance. Also before you say take it back I bought the digital download but even if I did buy a physical copy a lot of stores do not give refunds on opened pc games thanks to pirating. The best most people could hope for is to exchange it for a fresh copy that they can't log into.
    digital copy is easy to refund there is actual link to where you can do it at somewhere in these forums.

    @kitchen if gamestop will not give you a refund ask to see their refund policy. I know in america there is a 10 day return policy on all electronic games and software. If they refuse to give you are refund you can do a chargeback on your CC or bank account. If you payed cash i would call corporate office and explain the situation. You obv are not getting what you paid for the game in your eyes is defective and you are entitled to a refund.
    (0)

  4. #4
    Player
    Delrosa's Avatar
    Join Date
    Sep 2013
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    17
    Character
    Delrosa Voidbringer
    World
    Sargatanas
    Main Class
    Goldsmith Lv 33
    Quote Originally Posted by Mailstrum View Post
    digital copy is easy to refund there is actual link to where you can do it at somewhere in these forums.

    @kitchen if gamestop will not give you a refund ask to see their refund policy. I know in america there is a 10 day return policy on all electronic games and software. If they refuse to give you are refund you can do a chargeback on your CC or bank account. If you payed cash i would call corporate office and explain the situation. You obv are not getting what you paid for the game in your eyes is defective and you are entitled to a refund.
    Actually been looking for that ever since I saw your first post, it isn't there, just a lot of people complaining they can't get a refund. Also if you look at GameStops return policy it states that you can only return new games unopened. Even if you have your card company block it all that will do is delay payment. SE doesn't give refunds which is their choice so your card company will investigate it, see no reason to block payment and you will end up having to pay. Calling corporate will just end up with you being told sorry you're screwed. Your only true option is to bend over and take it.
    (0)

  5. #5
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    Aug 2013
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    266
    Quote Originally Posted by Delrosa View Post
    Actually been looking for that ever since I saw your first post, it isn't there, just a lot of people complaining they can't get a refund. Also if you look at GameStops return policy it states that you can only return new games unopened. Even if you have your card company block it all that will do is delay payment. SE doesn't give refunds which is their choice so your card company will investigate it, see no reason to block payment and you will end up having to pay. Calling corporate will just end up with you being told sorry you're screwed. Your only true option is to bend over and take it.
    that is entirely incorrect i have a cousin that works for Gamestop corporate and if you call customer support you will get a refund. And there is a mod post on the forums here with the support link to get a refund for digital purchased games from SE website. I my self returned my 5th copy of the game. I just cant find the link atm. But you can go to cust support page on SE account site and file for a refund.
    (0)

  6. #6
    Player
    Solitear's Avatar
    Join Date
    Aug 2013
    Posts
    34
    Character
    Cryska Tears
    World
    Gilgamesh
    Main Class
    Gladiator Lv 50
    Quote Originally Posted by Delrosa View Post
    Please do explain to me how exactly I get a refund because I would love to. I already tried to cancel my account but of course the account management site told me it was down for maintenance. Also before you say take it back I bought the digital download but even if I did buy a physical copy a lot of stores do not give refunds on opened pc games thanks to pirating. The best most people could hope for is to exchange it for a fresh copy that they can't log into.


    Step:1 get store to give you a fresh copy unopened(do an exchange, say disk has issues in your pc/ps3 and push for an exchange even if they say it isn't defective)
    Step 2 take it to another store try a no receipt and ask for store credit and there you have it you got a bloody refund :3

    If the receipt you get shows no exchange done u can try for cash refund but highly doubt any company would do it; it may be easier to get in store credit.

    Kind of scamming a system but hey it works. Also if you got the game from slave-mart(Wal-mart) it's even easier.


    The above is for physical copies, now digital is whole another can worms i've never tried, but stop charge on your CC be easiest way to go about it and place services un-rendered meaning they didn't provide service you paid for.
    (0)
    Last edited by Solitear; 09-02-2013 at 12:51 PM. Reason: adding to it and spell check x.x