To preface i spent the whole day yesterday trying to get into live chat support from 10 until it wouldn't let me queue anymore, and I can't find any alternative solutions without getting in direct contact with SE. I got my preordered hard copy of the game for the PS3 and tried to register the game, but the registration code is missing (picture here taken by potato camera phone http://i.imgur.com/DtQroug.jpg ) . Nothing I can do here except hope someone from SE is browsing or hope that live chat support stops kicking me out everytime i get to the front on weekdays