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  1. #1
    Player
    Shura's Avatar
    Join Date
    Mar 2011
    Posts
    330
    Character
    Shura Raizen
    World
    Balmung
    Main Class
    Archer Lv 80

    Client Crash when zoning into Aleport by ferry

    This issue happens when i zone into Aleport by ferry, so far its happened twice out of 5-6 times i zoned in by ferry. Both times its happened, i zoned in from Limsa. Pretty much what happens is soon as i zone in my fps drops to like 1-9FPS, i start lagging so bad i can't even move, if i try to move forward it takes my character like 10secs to respond and within a minute the client crashes. I get sent back to desktop with an error message which i unfortunately forgot to write down. Since launch, i have only crashes twice while in game and both times its been at aleport and happens soon as i zone in by ferry.

    Time: Around 7:30pm EST
    Frequency: twice so far
    World name: Balmung
    Character name: Shura Raizen
    NPC name:
    Monster name:
    Class/Level: BSM/50
    Party or solo: Solo
    In-game time: Not sure
    Area and coordinates: Aleport in Western La Noscea
    Steps:
    1. Take ferry from limsa
    2. FPS drop soon as character zones into Aleport
    3. 20sec-1min of 1-9FPS then client crash


    Connection Specs
    - DSL/Bell Sympatico
    - 2Wire Gatewat 2701HG-G

    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
    SYSTEM_CPU Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 10/03/11 10:13:03 Ver: 04.06.04
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 8174.617MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 16347.418MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 431.299GB SYSTEM_FREEDISC_SPACE 341.395GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 500.114GB SYSTEM_FREEDISC_SPACE 439.452GB
    SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.559GB SYSTEM_FREEDISC_SPACE 194.058GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS AMD Radeon HD 7900 Series
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x679A)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 3054.164 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 3831.309 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1236
    SYSTEM_GRAPHICS_DRIVER_DATE 15/08/2013 9:11:14 AM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon HD 7900 Series
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x679A)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 3054.164 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 3831.309 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1360 x 768 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1236
    SYSTEM_GRAPHICS_DRIVER_DATE 15/08/2013 9:11:14 AM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {1B6400B1-1908-46CE-952A-E0EE5BDA427E}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 20/11/2010 6:44:23 AM
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {48A98EDB-3329-4AF3-99AB-7AFED1B0DE4C}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 20/11/2010 6:44:23 AM
    SYSTEM_SOUND 1 - SAMSUNG (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {E38C12F2-30D0-4751-AF86-BDB474DCD839}
    SYSTEM_SOUND_DEVICE_NAME AtihdW76.sys
    SYSTEM_SOUND_DRIVER_VERSION 7.12.0000.7716
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 05/07/2013 4:40:38 AM
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {01ACB3C0-F00E-11E2-8002444553540000}
    SYSTEM_INPUT_NAME Twin USB Joystick
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {01B454E0-F00E-11E2-8003444553540000}
    SYSTEM_INPUT_NAME Twin USB Joystick
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1


    Gamepad Manufacturer: Sony
    Gamepad Model Name: DualShock 2
    Gamepad Part Number: SCPH -10010

    Browser Information
    Firefox 23.01
    (0)

  2. #2
    Player
    dastroll's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Star Thegreat
    World
    Adamantoise
    Main Class
    Lancer Lv 50
    I did not get any of that the only thing I got was error code 90000 as I was attempting to join an instance. Here is my info my Char is STILL logged in this happened this morning around 11:00AM and nothing has been resolved. Can anyone PLEASE get back to me either by post or email from SE?

    Server : Adamantoise
    Character Name : Star Thegreat
    Error Code : #90,000
    Current Status : Character still logged in but I cannot get back into game.
    Time : Happened at 11:00 AM Pacific Time Zone

    Please please please anyone get back to me letting me know this is being looked at.
    (0)