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  1. #1
    Player
    Arminus's Avatar
    Join Date
    Sep 2013
    Posts
    135
    Character
    Arminus Auditore
    World
    Gilgamesh
    Main Class
    Lancer Lv 50

    Opening Movie, why is the top half of the screen cut off?

    Not the movie you watch when you create a character, but the one you can select to re-watch from the menu before character select. The original time I watched it and all subsequent attempts this is how it looks:

    (0)

  2. #2
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    It looks like that because you haven't run windows update lately.
    There is a specific windows update that caused the issue and another that fixed it.

    Run windows update manually, and also check if you have hidden any updates.
    (1)

  3. #3
    Player
    Arminus's Avatar
    Join Date
    Sep 2013
    Posts
    135
    Character
    Arminus Auditore
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    Do you know which windows update in particular? Because there are ones that I didn't update for Internet Explorer for example because I don't use that buggy, security hole ridden PoS of a browser.
    (0)

  4. #4
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    It's not an IE update at least.
    Which you should install anyway as various programs use IE controls even if you don't use IE directly.
    (0)

  5. #5
    Player
    Arminus's Avatar
    Join Date
    Sep 2013
    Posts
    135
    Character
    Arminus Auditore
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    Thanks for the info. Ran windows update and the issue is fixed now.
    (0)