I believe the word you're looking for is "queue"They are doing several things currently. They are upgrading the data centers to hold a larger number of concurrent long ins(better que system) they are also upgrading current servers and adding new servers. With the new servers the restrictions on character creation will go away. Also with the upgraded data centers having a larger que will remove the 1017 errors. Things will start to even out and run smoother come the 4th.
Que is spanish for "what"
(better "what" system)
larger "what" will remove the 1017 errors.
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