Demanding More Sub Time Due to Servers

[Arminus]

Actually my cable was out for 3 days and they did add on another month.... so.....

Yeah, ours even compensates us monetarily (deducted from our monthly bill) if a service tech doesn't show up on time and it's a pretty generous monetary compensation, too.

[Kissker]

Yeah, ours even compensates us monetarily (deducted from our monthly bill) if a service tech doesn't show up on time and it's a pretty generous monetary compensation, too.

Yup. It's pretty much expected of a company to act responsible when the error is indeed on their end. If the cable went out for 3 days because a bear tore through my house's external port, then no - it wouldn't be the cable's fault at all and they wouldn't compensate, but that's not the case here.

Here we have a company that failed to predict accurately the amount of player congestion, failure to provide a fair system of conduct to balance out "logged in Players" (aka a kick system like every other game has) and failure to provide a quick fix to any of the main problems.

Allowing a character transfer is a quick fix. Take your 'toon to a less populated server.

Auto-Kick is a balance system, would be pretty easy to do, and fair for everyone, lessening the player load on the servers and still permitting people to actually play the game

Adding additional servers/space is a Huge step fix - it's not quick but it is somewhat effective - AS LONG AS A BALANCE SYSTEM IS USED AS WELL, otherwise this problem only gets worse with time.

[Lexia]

Yeah, ours even compensates us monetarily (deducted from our monthly bill) if a service tech doesn't show up on time and it's a pretty generous monetary compensation, too.

that cause cable companies are losing customers out their a$$ to the internet

[Arminus]

that cause cable companies are losing customers out their a$$ to the internet

I was actually talking about my cable internet service provider.

Edit: And I think the other poster might have meant cable internet as well.

[MJFERN]

that cause cable companies are losing customers out their a$$ to the internet

haha...who do you think provides most of the internet services across North America? The Cable Companies!

[Lexia]

haha...who do you think provides most of the internet services across North America? The Cable Companies!

I was refering to cable as what you watch on tv and people cutting out their cable to just watch it on the computer yes they still might be getting money from you for the internet but obviously you didn't get what I was saying

[MJFERN]

I was refering to cable as what you watch on tv and people cutting out their cable to just watch it on the computer yes they still might be getting money from you for the internet but obviously you didn't get what I was saying

Actually I do get what you were saying. I simply completely disagree precisely because the cable companies are getting your money whether you pay for television services or for internet services.

[Aytri]

that cause cable companies are losing customers out their a$$ to the internet

Confused... Why use the cable companies as an example if they DO pay compensation and you seem to know about that and the reason why they do?

Also, I agree with the others. They really should give people some free time. Emerg maintenance for a few hours is one thing but for some people they've been unable to log in properly for over a week now. That's pushing the regular downtime button a bit too far.