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  1. #1
    Player
    KuriseF's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Kurise Sylnarr
    World
    Faerie
    Main Class
    Archer Lv 22

    Game Unplayable for 16+ Hours a day.

    Unless you log on in the morning, don't expect to play this game until the developers decide to upgrade their servers.

    They simply take the log in servers down and you cannot play the game. There is no queue, you simply cannot play.

    Thanks Square Enix. Glad to see this launch is going just as well as the last.
    (1)

  2. #2
    Player
    Nibble's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Nibble Dalibble
    World
    Hyperion
    Main Class
    Conjurer Lv 36
    I complained about this during beta, noting that there should be a queue, with a count of people in queue and an ETA before entry. I got fanboy responses from other players that didn't seem to understand what I was getting at.

    Apparently, you, Square, also failed to understand. There might as well not be a queue at all. But you, like all of your players, already know this.

    Whatever programmer was responsible for the design and implementation of the current queuing system either did it wrong, or was told to do it wrong. Pick one. Either way, it's wrong.

    1) You should ALWAYS be placed into a queue if you can't be logged into your character. No exceptions.
    2) Once you have a slot in the queue it should be reserved. You should never see a 1017 AFTER being put into the queue. This happens to many people and alludes to a severe flaw in the design of the queuing/world-login system/design. Fix it.
    3) We don't care if there are 5000 people ahead of us, we want a reserved slot in the queue. We would rather wait for that queue to empty than press the same button over and over again just to be confronted with a 1017 error.

    The problem is that the implementation is crap. Any developer with half a brain can whiteboard how it works without even seeing the code.

    It simply needs to be redone. It's not commercial quality, it's crap. It's like queuing was an afterthought, and bolted on in the wrong location.

    I've seen code for games like.. WoW (surprise, you hiring?) ... they only allow ~100 people to connect at a time, but, once connected you are put into a queue so that more connections can be received. The world server doesn't bounce them off the game servers at the client level like FFXIV does. Instead, the login server reserves a slot with the World server, and if a slot can be reserved (not full) THEN it instructs the client to connect to the World server. if not, it updates the client with current position in queue.

    Your implementation appears to be client side, and it's crap.

    1017 is the result of poor implementation. I'm shocked your developers and producers allowed this to happen.

    ******** I AM NOT ASKING FOR FULL SERVER PROBLEMS TO GO AWAY, I AM ASKING FOR THE QUEUING SYSTEM TO BE FIXED BECAUSE IT'S A HACK-JOB.

    This is why some people can try to get in for 10 hours, meanwhile other people are able to get in after trying only an hour. Slot reservation needs to be implemented.

    Even if you triple the World server capacities, your queuing system is still a HACK.
    (13)

  3. #3
    Player
    onabisco's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Reid Yamamoto
    World
    Sargatanas
    Main Class
    Gladiator Lv 50
    +1 to this, a lot of people think expanding the servers will solve the issue, but the underlying queuing system is the problem itself.

    Quote Originally Posted by Nibble View Post
    I complained about this during beta, noting that there should be a queue, with a count of people in queue and an ETA before entry. I got fanboy responses from other players that didn't seem to understand what I was getting at.

    Apparently, you, Square, also failed to understand. There might as well not be a queue at all. But you, like all of your players, already know this.

    Whatever programmer was responsible for the design and implementation of the current queuing system either did it wrong, or was told to do it wrong. Pick one. Either way, it's wrong.

    1) You should ALWAYS be placed into a queue if you can't be logged into your character. No exceptions.
    2) Once you have a slot in the queue it should be reserved. You should never see a 1017 AFTER being put into the queue. This happens to many people and alludes to a severe flaw in the design of the queuing/world-login system/design. Fix it.
    3) We don't care if there are 5000 people ahead of us, we want a reserved slot in the queue. We would rather wait for that queue to empty than press the same button over and over again just to be confronted with a 1017 error.

    The problem is that the implementation is crap. Any developer with half a brain can whiteboard how it works without even seeing the code.

    It simply needs to be redone. It's not commercial quality, it's crap. It's like queuing was an afterthought, and bolted on in the wrong location.

    I've seen code for games like.. WoW (surprise, you hiring?) ... they only allow ~100 people to connect at a time, but, once connected you are put into a queue so that more connections can be received. The world server doesn't bounce them off the game servers at the client level like FFXIV does. Instead, the login server reserves a slot with the World server, and if a slot can be reserved (not full) THEN it instructs the client to connect to the World server. if not, it updates the client with current position in queue.

    Your implementation appears to be client side, and it's crap.

    1017 is the result of poor implementation. I'm shocked your developers and producers allowed this to happen.

    ******** I AM NOT ASKING FOR FULL SERVER PROBLEMS TO GO AWAY, I AM ASKING FOR THE QUEUING SYSTEM TO BE FIXED BECAUSE IT'S A HACK-JOB.

    This is why some people can try to get in for 10 hours, meanwhile other people are able to get in after trying only an hour. Slot reservation needs to be implemented.

    Even if you triple the World server capacities, your queuing system is still a HACK.
    (2)

  4. #4
    Player
    BuddhaWrath's Avatar
    Join Date
    Sep 2013
    Posts
    2
    Character
    Seph Buddhawrath
    World
    Behemoth
    Main Class
    Lancer Lv 20

    All I know is this...

    As a long time fan of the FF series and a new player to their MMO, this by far has been the most dissatisfying experience I've ever had with over 30+ MMO's I have played. As a new player, all I know is error 1017!

    The login queue system (or lack there of) seems like a job S.E. assigned to a summer intern. I totally agree with the above posts.

    1) You should ALWAYS be placed into a queue if you can't be logged into your character. No exceptions.
    2) Once you have a slot in the queue it should be reserved. You should never see a 1017 AFTER being put into the queue. This happens to many people and alludes to a severe flaw in the design of the queuing/world-login system/design. Fix it.
    3) We don't care if there are 5000 people ahead of us, we want a reserved slot in the queue. We would rather wait for that queue to empty than press the same button over and over again just to be confronted with a 1017 error.
    This. Should. Be. Posted. Everywhere.

    I thought I was getting into a real AAA grade, premium pay-to-play MMORPG. Every day that goes by I feel like I'm getting ripped off and cheated as the time card drains without play.
    (1)

  5. #5
    Player
    BuddhaWrath's Avatar
    Join Date
    Sep 2013
    Posts
    2
    Character
    Seph Buddhawrath
    World
    Behemoth
    Main Class
    Lancer Lv 20
    If S.E. needs an example of what the community is looking for in terms of login queue system, look no further than the ever popular League of Legends and start from there...

    Puts you in queue even with 50,000 players ahead of you.
    Tells the estimated time of entry.
    Doesn't auto-kick you to the main menu for retry.
    (1)

  6. #6
    Player
    KuriseF's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Kurise Sylnarr
    World
    Faerie
    Main Class
    Archer Lv 22
    Just to recap, I live in the on the East Coast of the US. I was able to play FF early this morning for a few hours, starting around 5:00 AM EST. I logged off around 9:00 AM EST to do some stuff. At around 11:00 AM EST, I tried to log into the game, but continually got the 1017 error. Same when I tried again around 3 PM EST, and still now, at 9:30 PM EST.

    I guess the only way to actually play this game, is to log on early and never log out.
    (0)

  7. #7
    Player
    KamiSama's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Kami Sama
    World
    Behemoth
    Main Class
    Archer Lv 50
    Only thing to do is try and login after 11:30pm EST, time - 6:30 am. Then pray to god you don't crash or get disconnected in anyway otherwise your done. They are focusing all their efforts to expand servers and ETC. I think 50% of the problem would be alleviated with some simple coding of a afk auto kicker. Right now people are too scared to bother logging out because they won't get back in. Just look at all the sanctuaries/inns. Hundreds of afk people taking up space.
    (0)

  8. #8
    Player
    KuriseF's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Kurise Sylnarr
    World
    Faerie
    Main Class
    Archer Lv 22
    It's 11:30 PM EST. Just tried to log in. Got placed in a queue at position 5. Error 1017.

    Relogged, and just got in. 14 hours after I logged off, there is finally room on the server.
    (0)

  9. #9
    Player
    Nibble's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Nibble Dalibble
    World
    Hyperion
    Main Class
    Conjurer Lv 36
    Was in game, then 90000, then 3102, 2002 a few minutes, then 1017 just getting to character select and now the server is full.

    No joke, Square, I'm about to quit playing your fucking game and go back to another. I stay up ridiculously late to log in and play -at all- i'm tired, literally, and I'm stressed out on a daily basis. This is the experience I've paid for?

    **EXPRESSION OF UNHAPPINESS**
    (0)
    Last edited by Nibble; 09-02-2013 at 07:50 PM. Reason: oops typo

  10. 09-02-2013 03:32 AM
    Reason
    your forums suck too, they double posted

  11. #10
    Player
    Nibble's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Nibble Dalibble
    World
    Hyperion
    Main Class
    Conjurer Lv 36
    Alright, I've seen my last 1017.

    Maybe one day someone will get their shit together. Maybe I'll remember that FFXIV re-launched and re-check.

    Who knows.

    I know that my time is worth more than this, and this isn't the only game I own that I'm itching to play, it's just the latest, the one I had the most hope for.

    Certainly money was not the problem.
    (0)

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