I want a refund

[Freyar]

All products are licensed?[...]

All DIGITAL products.
You were arguing another point, make sure you stick on them rather than trying to Strawman your way into another.

Put simply, the question was can the OP get a refund? The answer is no since he opened, registered, and presumably has played (since he's level as a THM). The service is there, just getting in the door is a problem and will remain so till there is more capacity (of which they have a timeline that is fairly reasonable with compensation planned for those affected.)

It'd be a completely different ballgame if they chose to not to say anything or consider compensation.

[FancyCorndog]

All DIGITAL products.
You were arguing another point, make sure you stick on them rather than trying to Strawman your way into another.

Put simply, the question was can the OP get a refund? The answer is no since he opened, registered, and presumably has played (since he's level as a THM). The service is there, just getting in the door is a problem and will remain so till there is more capacity (of which they have a timeline that is fairly reasonable with compensation planned for those affected.)

It'd be a completely different ballgame if they chose to not to say anything or consider compensation.

It is absolutely possible that a situation like this might lead to a company being legally forced to refund purchases. I sincerely doubt anything that serious will happen in this case unless the problem persists for months, but it's not unreasonable for the OP to expect to be able to receive a refund. Didn't SE actually stop selling the digital version? Do you think they did that to be nice?