It's very frustrating hearing all these people talking about. "It's an mmo they are all like this" and that some how because other companies have messed up in the past, it's okay that They are now. They talk as if people are wrong for being upset that they spent their money and now can't use the product they spent it on. If you go out an buy a car, and the car doesn't work the moment you get it home.. what do you do?? You take the car back they give you a new car. If you buy a toaster at Wal-Mart same deal. Pretty much if you buy anything anywhere and the first 2 weeks you own it you can't use it at all, you take it back. For some reason because this is a game people seem to think that its okay for someone to spend money on it and not be able to use. The fact of the matter is, we spent money for a product that we can't play. End of story.