Full game access code

[SilentCid]

Hello everyone , i bought the pre-order and i played the early acess without problem on my ps3 , but now i cant play i got no email with my second key, my account still inactive,
So how i fix it? i want to play T_T , i got just one key XXXXX-XXX-XXXXX-XXX . with this key i got a 12 digital key for my early acess ,
so how i get the complete acess code?
thx for all

Where did you buy the game? That will help us help you a bit more better.