9/1 Login Difficulties NA/EU Not Fixed

[RyannEnglish]

Sorry patience does not exist after spending 6 hours trying to log on. my time is limited. while trying to log in i did finish things i needed to do irl. However i would be put in a que then server, log in, and everything else would go down. This is unacceptable. I am irate, lived, and annoyed. if it's not one thing it's another messing up on the servers. Did they not plan for this? did they think only 10 people would buy the game? come on. they didn't plan well for this game and it took forever for it to come out on the ps3. I work so when i have time off i wanted to enjoy it playing. if you noticed no gm or forum manager has replied to anyone. they all need to be fired. customer service sucks. yesterday it was they same problems and they said they fixed it.... do they need to be fixing it every day. effing annoying. Sorry i am pissed. 6 hours to try to log in, and i still haven't got in. these were the worst people to put together a game. I do want a refund. i would rather pay for a game where i don't sit 6 hours trying to get in. I work so i can't be up trying to always get in.

[jjonessec]

claimed to be fixed, still NA/EU servers are unavailable, server status says online, but no one I know is able to play.

Stop saying they are fixed when they are not, how can you expect people to pay for this when even the early access was not even up.

[Firstartemis]

Get used to their lies. They could easily fix this but don't. This is verging on criminal. I still have the same problem here.

Ok I'll bite. How could they "easily" fix this. Programing is not as simple as write code and compile. The game runs on multiple platforms.

With that said, yes it's annoying. If this was Square's first mmo, I'd understand, but alas, it's not. And I would agree with the notion that an afk que would solve quite a bit of their issues, but its not an easy fix.

There is a Dev post addressing the issue today. They are considering giving all subscribers a free week. It's a valid band aid, but I would still rather play the game.

[Hijati]

Get used to their lies. They could easily fix this but don't. This is verging on criminal. I still have the same problem here.

So you are a programmer and you know for a fact that this is an easy fix? Time is all they need. Give them more time and it will be fixed stop expecting miracles to happen over night. There is a lot that goes into troubleshooting a problem and then trying to fix it only to find out that it did not completely fix it and that you need more time to start from square one. Patience and the problem will be fixed.

[Philcollins]

Moogle - I can see the NA/EU list now, but getting 1017 when trying to log in

[herothing11]

Moogle - I can see the NA/EU list now, but getting 1017 when trying to log in

From 8pm BST you literally have no chance of getting on as it is peak time.

[Philcollins]

From 8pm BST you literally have no chance of getting on as it is peak time.

Moogle is an EU server, so surely only the login lobby should be a problem? Once through that bottleneck I'd imagine us on the EU servers would be fine?

I just got through a queue of 39 people for it to boot me on the loading screen. ; ;

[rvk5150]

Same...3:47PM EST and still receiving "Unable to update EU/NA....." for Malboro; well cannot even get to Malboro.

[Sands]

*Sigh*... oh SE why are you so terrible..oh thats right cause you merged with enix.

[Goregasm]

What everyone should do is go on strike of the game. That's the logical thing. But nobody will lmao...when it's working right everyone will be on >_<