So what times of the day to do this? Schedules are varied. Many players work, how many don't? Players work 8-5PM? 9-6PM? 11PM-7AM? 12NOON-8PM? 6AM-... what does it matter. GMT zone, Central, Mountain, Pacific, etc. Daylight savings, or not. Some people may work weekends many don't. What times of day or what days? If I don't log in by 6:30AM I can't log in all day most days. So nothing for me but wasted 1017 downtime, 24/7. I am also one of many college educated and business experienced who really understand the causes of the failures and that once overwhelmed by demand for game access, our venerable producer and his team were unable to get reports of many failures. I don't believe they fully comprehend yet the problems because the data is still skewed by lack of technical capacity and lack of customer service capacity to handle it all. I hope for the best.