Quote Originally Posted by YeshuM View Post
I'm pretty much done with SquareEnix. I grew up on FF games as a 12 year old playing FF7, my first rpg. I was such a huge fan, bought every game after, played every game before but ever since 13 I've seen SE turn to garbage and this game, with it's horrendous launch disappoints me so much. I've gotten to a point where I have separated the good Squaresoft with the horrible SquareEnix. This company won't ever be the same to me again. I'll miss you Squaresoft, SquareEnix...I wish I didn't know you.
Really, not that I'm trying to defend SE (I've given up on their horrible support too), but just wanted to say- I'm almost positive SE has divided their divisions up across the regions resulting in MUCH better service in JP rather than NA/EU. As an extension, NA players have received horrible and absolutely unacceptable support / communication, which has resulted in a bad image of the company. I would say, the NA division manager should get a serious reprimand. Honestly, the EU players had almost ALL their problems solved over the weekend whereas NA wasn't even available to take questions even though their hours were posted on the support service...