We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.
*Do the above suggestions have any effect?
*As unfortunate as it might be, does uninstalling and reinstalling have any effect? Regardless of success, I'll be sure to push this up, but this would be very helpful information to have.