Account Suspended and WILL NOT accept my registration code... this is BAD.

[MakoEyes]

So I find out that the code IS shipped with the physical copy of the game and I simply have to wait until it arrives.

Too bad it arrives September 11th...

You are now connected to Mardy from Amazon.com
Me: The registration code for a game I have pre-ordered
Mardy: Hello Andrew, my name is Mardy.
Me: Hello
Mardy: I'll be more than happy to assist you regarding the registration code of your order.
Me: That`d be awesome. I pre-ordered the physical copy, and the game has gone live. I`m not sure if I`m to expect the code to be with the copy itself, or if I should have had it emailed to me
Mardy: I see. Let me pull up your order and see what I can do to help you.
Me: Thank you
Mardy: You're most welcome. To assist you better, may I have the order number please?
Me: ORDER #--------------------------
Mardy: Thank you. I'll check on it now. One moment please. This will take wait a few moments to research. I'll be back with you shortly.
Me: Alright
Mardy: Thanks for waiting. Upon further checking the code must be included on the item box.
Me: So I cannot receive a digital copy of the code?
Mardy: Please check this information. Digital Games Late Summer Deals + Free-to-Play Frenzy From August 29 - September 8 be sure not to miss the Digital Games Late Summer Deals event. Save a lot on loads and loads of PC downloads, bundles, indie games, and much more. On top of that, we're having a Free-to-Play Frenzy, highlighted by new free-to-play games to discover, discounted in-game items, in-game currency, starter packs, and more. Shop Late Summer Deals + Free-to-Play Frenzy.
Me: Uhm? I dont know how that`s relevant
Mardy: I am really sorry for the confusion. Let me further check on best solutions we have for you. One moment please. This will take wait a few moments to research. I'll be back with you shortly.
Me: Sure
Mardy: Thanks for waiting.
Me: Yep
Mardy: Upon further checking, here is the code that you need for the game. Promotional code(s):-----<---<------<---
Me: No That`s not that correct one, that`s a promotional code for a bonus in the game I`ve already used it
Me: There`s a registration code to register the actual game itself.

So far..