Account Suspended and WILL NOT accept my registration code... this is BAD.

[Asphyxiantologist]

they aren't open today anyways. this is infuriating to say the least... I show my support for the game and I feel like my time and money means nothing right now.

Its not for nothing! afterall they got labor day off to spend the money they got from you while your stuck in this shithole.

[core5099]

no resolution as of yet one account is fine to login to can't play because sever is full lol. the other account though is all messed up can't add a subscription say I'm unregistered. I preordered the second account it worked for early access now I can't login asks for code tried all the ones linked to this account and no luck looks like the wife can't play today.

[Kingsmash]

What does it say when you enter your digital rights code? That its already registered? That its invalid?

[core5099]

it says already registered which they should be I registered them so the wife could have early access
this is what my account says

FFXIV: A Realm Reborn - Beta Test Windows(R) ,FFXIV: A Realm Reborn - Pre-Order Code Windows(R) is registered to this service account.






None

.
.



Inactive


.


You have no Veteran Rewards.
View your next Veteran Reward here.
.Other Received Bonus Items
・Cait Sith Doll
・Moogle Cap

checked my email and I got this?

Square Enix Account Management System
http://account.square-enix.com/
-------------------------------------------------------

Dear Valued Square Enix Customer,

Thank you for using the Square Enix Account Management System.

Based upon recent suspicious activity, we have identified that your account may potentially be at risk. For your protection, we have temporarily suspended login access to this account.

In order to regain access to your account, please do the following:
1. Refer to the FAQ below to ensure your account is secure
http://support.na.square-enix.com/j/kb56818na

2. Use the URL provided below to reset your password
[url]https://secure.square-enix.com/account/app/svc/rsmreminder

*If you cannot access a URL provided above by clicking the link, please try copy and pasting the URL directly into the address bar of your web browser.
*The password reset URL provided above will expire after one week from the date of the email or once the password has been reset successfully.

For more information about the login restriction, please refer to the following page:
http://support.na.square-enix.com/j/lbna

-------------------------------------------------------
For inquiries regarding products and services, please visit the Square Enix Support Center.

http://support.na.square-enix.com/main.php?la=1&id=496
guess that's my problem but some how not banned from the forums though???? I have a feeling square enix will be permanently losing two customers in the near future much like SOE did. I will give them time to fix this issue probably means we won't be playing this weekend.

[MakoEyes]

I'm having the exact same issue, and it started Wednesday night. I was on the Lodestone and found I was unable to edit any of my blogs, so I logged out and logged back in, to find an error saying I had no characters created on this account.

I went to the launcher and it gave me the "Suspicious activity, suspended login access" error, so I dealt with that by changing my password. I tried the launcher again and it now asks me to either create a new account, or register a current account.

I try to register my current account (AGAIN) with the registration code I have but it doesn't work. It says It's already in use. I've used my EA code and my launch code, and both of them are "in use".

I've been waiting going on to a week now to get a response from SE. I've been waiting 3 weeks for a response to an issue I had back in P4. So far, NOTHING besides auto-replies out the f--king Yin Yang

[Dokuji]

well, good to know I'm not alone, lets keep this updated and hopefully get some action going to resolve this. we are paying customers, this goes beyond server trouble into a shady territory of negligence on their part.

[Dokuji]

MakoEyes; Does your mogstation summary read like core's above as well? if so it would mean we are all beta testers who registered pre-order early access activation via the same unified account...

edit: like so

this is what my account says

FFXIV: A Realm Reborn - Beta Test Windows(R) ,FFXIV: A Realm Reborn - Pre-Order Code Windows(R) is registered to this service account.




None



Inactive


.
You have no Veteran Rewards.
View your next Veteran Reward here.
.Other Received Bonus Items
・Cait Sith Doll
・Moogle Cap

[Dokuji]

UPDATE ISSUE RESOLVED!!!

those of you encountering this problem; try registering via the launcher now. Perhaps their servers that connected their registration info were down or under service, but i was able to re-register finally.

USE YOUR DIGITAL RIGHTS CODE; should be in an email they sent after purchase... MAKE SURE TO USE CAPS rather than lowercase for the letters as well or it won't match up.

I have updated the original thread post with this information for the benefit of everyone Please continue to post in here with either successful resolutions or continuing issues regarding this occurance

-Dokuji

[Dokuji]

servers are still full btw lol!! ughhhh... either way I'm glad I was able to resolve this myself rather than waiting for a ticket response.. good luck guys!

[MakoEyes]

Yes core5009.



I used my early beta code, to gain my early access code. I used my early access code to obtain my registration code. I used it on the first day of EA and have had no problems playing until I had this suspension for suspicious activity.

The suspension came at like 1AM in the morning while I was browsing the Lodestone, and I was in the game playing maybe a half hour beforehand...