Account Suspended and WILL NOT accept my registration code... this is BAD.

[core5099]

it says already registered which they should be I registered them so the wife could have early access
this is what my account says

FFXIV: A Realm Reborn - Beta Test Windows(R) ,FFXIV: A Realm Reborn - Pre-Order Code Windows(R) is registered to this service account.






None

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Inactive


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You have no Veteran Rewards.
View your next Veteran Reward here.
.Other Received Bonus Items
・Cait Sith Doll
・Moogle Cap

checked my email and I got this?

Square Enix Account Management System
http://account.square-enix.com/
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Dear Valued Square Enix Customer,

Thank you for using the Square Enix Account Management System.

Based upon recent suspicious activity, we have identified that your account may potentially be at risk. For your protection, we have temporarily suspended login access to this account.

In order to regain access to your account, please do the following:
1. Refer to the FAQ below to ensure your account is secure
http://support.na.square-enix.com/j/kb56818na

2. Use the URL provided below to reset your password
[url]https://secure.square-enix.com/account/app/svc/rsmreminder

*If you cannot access a URL provided above by clicking the link, please try copy and pasting the URL directly into the address bar of your web browser.
*The password reset URL provided above will expire after one week from the date of the email or once the password has been reset successfully.

For more information about the login restriction, please refer to the following page:
http://support.na.square-enix.com/j/lbna

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For inquiries regarding products and services, please visit the Square Enix Support Center.

http://support.na.square-enix.com/main.php?la=1&id=496
guess that's my problem but some how not banned from the forums though???? I have a feeling square enix will be permanently losing two customers in the near future much like SOE did. I will give them time to fix this issue probably means we won't be playing this weekend.