Okay, here's what happens.

I log into my account and the game starts, so I have the title screen with Start, Opening Movie, Configuration, Exit. I press Start, it goes to the blue swirly screen that your characters show up on. But no characters are showing. After a minute or two it boots me out with an error 1017, server is full. I hadn't even had the chance to attempt to log in with a character, how can the server be full?