The lack of communication frustrates me more than the constant Server Issues.

[Snark88]

Servers have been down for a few hours now and we haven't heard a peep from Square. If you can't even give us an ETA on when they'll be back up, at least tell us what's going on. Let us know there's a light at the end of the tunnel. It's been over a week with these server and log in issues. We've been more than patient with you, just give us a break here. I'm not asking you to bring the servers back up cause I'm sure you're working on it, but please at least communicate with your consumers.

[ArcaneWeapon]

Yup. Doesn't inspire much hope for the future.

[Snark88]

No really, I'm not trying to just vent here. I really feel like I have to say it, because this is bad customer service through and through. If you deliver a bad product, late on delivery, or screwed up something, you gotta at least communicate with customer. What Square is doing here is as if I'm 2 hours late delivering a sausage pizza to your door when you wanted pepperoni. You ask what the hell, and instead of saying anything, I just look at you blankly for a few seconds, turn around and walk away without saying anything.

7 days later I randomly show up to your home late at night and deliver you the pepperoni pizza.