Hey there Catapult!

We apologize for any inconvenience or trouble the problem caused any of you earlier. We will be happy to forward the concern to try to get it resolved, but we will need some other details first. Can you please fill out the following?
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Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>
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Thank you!