Hi,

On the release day I received my FF XIV and I played it for 2 days untill lvl 12

Yesterday I started the game and I came in a different starting menu;

The one that says Welcome to FF XIV:

The following steps are required in order to begin playing FF XIV...

- Set up Square enix account (which I have)
- Link your PSN (check)
- Comfirm purchase info (check)

NEXT

So I press next which brings me to a menu where I can press the button I currently posses a Square enix account

I login with my ID and Square enix password which brings me to the following screen;

No valid service account available to play FF XIV.

In order to play FF XIV, you must first purchase the digital download from the ps Store or register a product code.

* please restart the client for FF XIV.


I don't know what to do..

I waited a day because I thought maybe this is a common error and it will be fixed bu as today still nothing.

So i tried loging in at http://na.finalfantasyxiv.com/lodestone/ to see if I could get more info and a screen poped up with:

Use of the Lodestone requires a FINAL FANTASY XIV service account with at least one character.
Please log-in again after you have created a character in-game.



Please could anyone help me?