Unable to update NA/EU character list??

[Ishiggitty]

This is crazy i still cant get on to the game due to the unable to update NA/EU character list!! Please fix!!

[ArcaneWeapon]

I get this error also. What is the "trick" to get it finally appear. Keep retrying or does it eventually appear? lol

If the list fails to load you HAVE to exit out and restart the game. It will never load correctly once it fails. Very annoying.

[Kato]

If you think about how long this has been happening, It shows you just how much "Value" this company has for its players. I have seen many a game launch with technology that pales in comparison to what is available to run servers, computer infrastructures, and storage capacity, not to mention the ability of computer designers, game creators and so on and they managed to fix errors preventing the Majority of people from even logging in. This company seems to have put all its eggs in the Japanese Basket solely, and well if that is the case they should just say so instead of giving all the fake apologies to try to string people along until they decide to maybe fix an error that is daily costing them sub after sub, an error mind you that would have been caught had Open beta been longer than three days and allowed the servers to be PROPERLY tested, especially since this is a relaunch of a game which put a sour sour taste in many a mouth. I mean think about it, blowing a relaunch, plus with the history of Games that tanked for this company....... It seems more to me like they are waiting to see how many people stop playing to ease server issues than doing what a Good Company does and 1) Buying everything you need to fix the problem immediately, 2) Putting a team together to go fix said problem Immediately, 3) actually giving a crap that you are losing subscribers who would rather move on than "wait" the couple weeks you say you need to fix server issues that only encompass the NA/EU region...... This is what happens when customer service becomes an after thought and not a priority. So please tell us, if you cant afford to fix the problem, if you don't really care what the NA/EU players think or if they play or not, because I know there is enough Technology out there for this to have been fixed much sooner than possibly next week sometime. You can keep having Yoshida get on blowing smoke up our behinds to try to make us feel like you guys really care, but whats the old saying "an action is worth a thousand words". I loved FFXI, I was so excited about this game, but now all I feel is frustration, I get enough of that every day without having on of my best Stress Relief Activities become one of the problems, the only difference, I paid to have this stress so hey thanks.

[DarthVader]

Yup, this has been my morning so far for tast 45 min

1- error 1017 (THIS IS NORMAL and has now been acceptable, as i spam zero key)
2- error 2002 ( WTF is this one? but ohh well lets continue, ohh wait, it closed the entire launcher)
3- error "Cannot Update NA/EU character List"

REALLY!!!! REALLY!!!!
seriously REALLY?????????????????

[Hellborn]

I was getting the same problem, apparently trying to log on a JP server will eventually let you see NA/EU servers as well. Now, I am trying to log and i get error 10102 connection with server lost ...

[Xel]

It's not a game when you can't play.